Event Attendant (Summer/Fall 2025)

Spend your days surrounded by the beauty of Lake Simcoe. With opportunities across the Resort in both guest facing and behind the scenes roles, we have something for everyone.

Some of our guest facing opportunities include working on the Food and Beverage or Recreation and Leisure teams. Our Guest Services and Shuttle teams, or the FH Fine Food and Starbucks teams are also great opportunities to be in guest facing roles. During the summer months you could join the Marina or the Nest Golf Club.

If you are looking for a job that ensures the fundamental operations of our Resort run smoothly and typically work away from guests, our Culinary, Security, Maintenance, Landscaping, and Housekeeping teams would be a great fit for you.

Working at Friday Harbour is unlike anywhere else. Be a part of the action, contributing to this one-of-a-kind Resort.

Colleague Perks
- Complimentary golf (friends and family rates for your Guests)
- Complimentary use of recreational equipment (canoeing, kayaking, Fat Bikes, snowshoes, skates, etc.)
- Discounts at Friday Harbour retailers and restaurants
- Group medical and dental benefit coverage*
- Company matched pension plan and optional savings plans*
- Employee Assistance Program and free Headspace membership
- Exclusive Friday Harbour corporate partner discounts
- Training and development opportunities
- Colleague events and appreciation activities

* Privileges are subject to review and change.

Role Summary

Reporting to the Assistant Event Manager, this position is responsible for supporting the execution of all resort events. This role will perform set up and tear down duties in a friendly and professional manner and ensure that guests have an enjoyable experience. The Event Attendant is an ambassador of Friday Harbour and assists guests with any requests.

Responsibilities

• Works closely with the Assistant Event Manager in execution of event details including site plan and event schedule
• Responsible for set up and tear down of events and providing support to vendors
• Ensure all events are set up per specifications on event order including tables, chairs, umbrellas, audio visual and food service setup
• Maintain organization and cleanliness of all venue space, equipment and storage space by cleaning, organizing, sanitizing as needed
• Be aware of and practice good customer relations always, assisting the guest in any way which does not adversely affect other customers
• Maintain the cleanliness and organization of all event areas by wiping down equipment and picking up garbage from guests, tables and the ground
• Provide information to guests about event schedules and resort activities
• Execute daily check ins on vendors to ensure security requirements and paperwork is complete
• Be knowledgeable about programs available and help promote them to guests
• Promote a fun and relaxing atmosphere for guests in all resort events and areas by expressing an upbeat and enthusiastic attitude
• Welcome and acknowledge each guest with a smile, eye contact and a friendly verbal greeting using the guests’ names when possible
• Respond to guest and department inquiries with respect to programs and activities
• Compliance with all safety regulations of assigned tasks, and ensure a clean and safe working environment with active participation in the health and safety program
• Adhere to all environmental policies and programs as required
• Other duties as assigned

Requirements

• Working towards Diploma or Degree in hospitality or event management
• Previous work experience in the hospitality industry
• Current Standard First Aid & CPR ‘C’ certification an asset
• Must possess excellent customer service skills
• Strong verbal and written communication skills
• Detail-oriented and works with a high degree of accuracy
• Ability to multi-task in a fast-paced environment
• Must be extremely responsible with integrity and ability to maintain confidentiality and discretion

Working Conditions

• Must be able to work flexible hours including evenings, weekends and holidays
• Required to move, lift, carry, pull and place objects weighing less than or equal to 25 pounds without assistance
• Significant exposure to varying weather conditions
• Stand, sit or walk for an extended period or for an entire shift
• Reach overhead and below the knees, including bending, twisting and pulling
• Move over sloping, uneven or slippery surfaces
• Significant exposure to varying weather conditions

Join our team and make every day feel like Friday.

*All candidates must be legally eligible to work in Canada. Friday Harbour is unable to assist candidates in obtaining Canadian work authorization.

*Friday Harbour is an equal opportunity employer committed to hiring a diverse workforce. Friday Harbour is also committed to providing accommodations for people with disabilities. Upon request by the applicant, accommodation will be provided in all parts of the hiring process. Please contact the Human Resources department with any accommodation requests.