Clerical Associate

Halton Healthcare’s vision of Exemplary patient experiences, always, goes beyond just the patient experience; it has shaped our entire culture and remains at the core of every interaction in our organization, from our patients & families to our staff, physicians and volunteers. We believe in exemplary PEOPLE experiences always!

At Halton Healthcare you will thrive in a healthcare culture and environment that embraces inclusion, diversity and belonging with ‘exemplary patient care, always’ at the heart of everything we do.

We empower our people to be the very best they can be so they can make a difference for our patients and the communities we serve.

Halton Healthcare takes great pride in providing quality, compassionate healthcare services to our rapidly growing communities. As a progressive and vibrant healthcare organization, we are committed to being an innovative center of excellence in community hospital care.

The incumbent will register patients using Meditech software. Validate healthcare coverage. Acquire required information and payment method for uninsured patients and accurately enters all required data. Answer telephones. Deal with inquiries from the public, family and hospital staff. Complete various clerical tasks/audits as required. Order and organize supplies. Admit patients following established protocols and collaboration with nursing unit staff regarding bed allocation. Work with accommodation staff to reassign beds as necessitated through preferred accommodations. Acquire appropriate insurance information and required signatures from patient or family members. Manage bill payment amounts and receipts for patients. Admitting works directly with local funeral homes to arrange the safe pick up of deceased patients and ensures that all necessary documentation is completed prior to release. Other related duties as required.

Halton Healthcare endeavors to hire individuals who are competent in their chosen profession and who exemplify our mission, vision and values of accountability, respect and compassion which guide our individual behaviours and attitudes.

• Medical terminology required
• Previous experience in a patient care/clinical setting required
• A Medical Office Administration diploma from a recognized college is considered an asset
• Must have experience and be familiar with MS Word and Outlook email
• A minimum of 30 wpm typing speed required
• Must have fast and accurate computer data entry skills
• Demonstrated excellent interpersonal and organizational skills
• Must be able to prioritize workload and function independently in a busy environment
• Must be physically able to perform the job: prolonged periods of time sitting; pushing and pulling variety of wheeled equipment; repetitive forward bending, hand/arm activities, hand/finger dexterity; and carrying/lifting approximately 25lbs
• Must be able to read, write, speak and understand English fluently
• Demonstrated public relations skills and the ability to diplomatically respond to physicians, staff, and family inquires in a demanding work environment
• Health Information Certification Associate (HICA) designation an asset
• Satisfactory employment record and good attendance record

Status: Permanent Part-time

Hours: Monday to Sunday - Various rotating 7.5 hour shifts, weekends and holiday; 0730-1530,0800-1600,1100-1900,1530-2330,1600-0000,0000-0800. (Hours are subject to change based on operational needs)

Salary: $26.07 - $28.28 per hour

Date Posted: October 29, 2024

Internal applicants due by: November 5, 2024

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Halton Healthcare is an equal opportunity employer who is committed to integrating diversity, equity and inclusion throughout our operations, policies and culture. If you are passionate about what you do, motivated by a job well done, and as committed to excellence, quality and patient satisfaction as we are, we'd like to hear from you. Please attach your current resume directly to this posting.

We thank all those who apply but only those individuals selected for further consideration will be contacted.

Halton Healthcare is committed to providing accommodations for applicants with disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code, Halton Healthcare will provide accommodations throughout the recruitment and selection process. If you require an accommodation, we will work with you to meet your accommodation needs to ensure your equal participation.

All new hires must be fully compliant with our Vaccination Policy as a condition of employment with Halton Healthcare. Successful applicants will be required to provide proof of vaccination or proof of a documented medical exemption as part of the hiring process.

All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act.