Coordinator- Outpatient Rehab

Halton Healthcare’s vision of Exemplary patient experiences, always, goes beyond just the patient experience; it has shaped our entire culture and remains at the core of every interaction in our organization, from our patients & families to our staff, physicians and volunteers. We believe in exemplary PEOPLE experiences always!

At Halton Healthcare you will thrive in a healthcare culture and environment that embraces inclusion, diversity and belonging with ‘exemplary patient care, always’ at the heart of everything we do. We empower our people to be the very best they can be so they can make a difference for our patients and the communities we serve.

Halton Healthcare takes great pride in providing quality, compassionate healthcare services to our rapidly growing communities. As a progressive and vibrant healthcare organization, we are committed to being an innovative center of excellence in community hospital care.

The Coordinator-Outpatient Rehab is required to provide ongoing administrative support to a growing number of staff/programs at all three Work-Fit locations.

This includes supporting staff across the Work-Fit Total Therapy team, WSIB Specialty, Hand Therapy, and other Outpatient Rehabilitation Clinics. This position supports the accuracy of scheduling and supports billing across the program including financial processes for MVA, WSIB, and MOH physiotherapy. Monthly reporting and yearly reconciliation are key deliverables.

They would support the Manager, Transitions and Integrated Care and the Director, Community Integration and Primary Health Care as required.

• Office administration diploma from a recognized college or equivalent experience required
• Minimum of three (3) years of recent, related experience providing comprehensive support in an office required
• Experience working in an administrative capacity in a physiotherapy clinic preferred
• Advanced technical skills in Microsoft Office 365 applications including OneDrive, Outlook, Word, Excel, PowerPoint required
• Knowledgeable in motor vehicle accident, WSIB, Ministry of Health and insurance billing processes
• Proficient in scheduling and billing software, ensuring efficient management of appointments and financial transactions
• Experienced in financial management and tracking
• Exceptional interpersonal and communication skills both oral and written combined with a customer-focused approach and ability to handle requests in a professional, diplomatic, confidential, and tactful manner
• Knowledge of medical terminology , enabling effective communication within healthcare settings and accurate documentation
• Excellent data collection and data management skills
• Strong attention to detail and critical thinking/analysis skills are required
• Demonstrated ability to diplomatically respond to inquiries from staff, volunteers, patients, family members and members of the general public
• Must be able to prioritize workload and function independently in a very busy environment

Hours: Monday to Friday, various rotating 7.5 hour shifts (hours are subject to change based on operational requirements)

Salary: $26.49 to $33.11 per hour

Date Posted: November 21, 2024

Internal application deadline: November 28, 2024

REF1358X

Halton Healthcare is an equal opportunity employer who is committed to integrating diversity, equity and inclusion throughout our operations, policies and culture. If you are passionate about what you do, motivated by a job well done, and as committed to excellence, quality and patient satisfaction as we are, we'd like to hear from you. Please attach your current resume directly to this posting.

We thank all those who apply but only those individuals selected for further consideration will be contacted.

Halton Healthcare is committed to providing accommodations for applicants with disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code, Halton Healthcare will provide accommodations throughout the recruitment and selection process. If you require an accommodation, we will work with you to meet your accommodation needs to ensure your equal participation.

All new hires must be fully compliant with our Vaccination Policy as a condition of employment with Halton Healthcare. Successful applicants will be required to provide proof of vaccination or proof of a documented medical exemption as part of the hiring process.

All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act.