Booking Clerk

The Booking Clerk is accountable and reports to the Manger of the CIBC Breast Assessment Centre. As a member of the multidisciplinary health care team, the Booking Clerk is responsible for booking all types of breast screening and assessment appointments, OBSP High Risk Screening Genetic Counselling appointments and follow up surgical appointments. The Booking Clerk liaises between patients and families and physicians (both internal and community). The Booking Clerk works directly with Surgeons, Radiologists, Technologists, Nursing, and Genetic Counsellors to facilitate the flow of the multidisciplinary clinic.

1. Community College Diploma in Medical Office Administration program 
2. Minimum 2 years recent & relevant experience in a multidisciplinary clinic environment with a minimum of 1 year of booking experience 
3. Medical Terminology certificate I & II or demonstrated knowledge acquired in a different clerical position (subject to testing)
4. Demonstrated proficiency in registration, Meditech Community Wide Scheduling, Magic and ITS
5. Demonstrated understanding of privacy and confidentiality policies
6. Demonstrated proficiency in keyboarding and typing skills of 45 wpm (subject to testing)
7. Demonstrated ability to communicate effectively with patients, families and other members of the healthcare team, both verbally and written
8. Demonstrated knowledge and skill in using computers, MS Windows, Outlook and Word
9. Knowledge of the Ontario Breast Screening Program Integrated Client Management System preferred
10. Ability to work in a fast paced environment