Director, Child and Youth Ambulatory Services

Reporting to the President, McMaster Children’s Hospital/Vice-President of Women’s and Children’s Health, the Director provides senior leadership to the strategic planning process, implementation and performance management of the Child & Youth Ambulatory Services program.  In a co-leadership model with the associated Medical Leads, the Director will ensure that quality patient care and service, clinical operational and financial efficiency, and team development is delivered in a high paced, progressive, clinical, education and research environment. The Director will have leadership responsibility for integrating pathways for the pediatric ambulatory patient population and patients with complex care issues that require coordinated care delivery that span inpatient and outpatient services.   

 As an integral member of the Leadership team, specific responsibilities include: contributing in the development of the strategic direction of HHS and the MCH vision, and aligning the goals and initiatives of the Strategic Plan to Hospital objectives; cultivating relationships internal and external to the Hospital to create opportunities for enhancement of unique tertiary and specialty services; collaborating with risk management, medical staff, clinicians and support teams to achieve patient care excellence and ensuring accurate understanding/knowledge of patient care delivery models that are locally, regionally and provincially structured, held at MCH-HHS and  other Children’s Hospitals/Hospitals and within our regional Community Hospitals.

These accountabilities are set within the values and expectations for Hamilton Health Sciences.

• Master’s Degree in a related field (business or health discipline)
• Possess at least 5-7 years of previous progressive line management experience
• Demonstrated ability to lead an environment that supports clinical excellence, continuous learning, innovation and research
• Demonstrated leadership in system integration as it relates to provincial, regional and LHIN levels
• Demonstrated ability to influence through excellent oral/written communication and interpersonal skills
• Proven track record at the senior management level of supporting teamwork, decision-making and problem solving in highly complex, multi-stakeholder situations
• Proven ability to build and execute on strategy, balance and set priorities, and navigate through complex systems
• Demonstrated financial and business acumen
• Demonstrated excellence in communication, team building and the ability to initiate, model and drive positive change
• High level ability to critically analyze situations as well as data/information in both daily operations and long term strategic planning
• Demonstrated understanding and commitment to equity, diversity and inclusion including evidence of education and learning undertaken in this space