Specialist

Position #: 193520

Expected Start Date: January 27, 2025

Union: OOS

Facility: Saskatchewan Health Authority

City/Town: Saskatoon

Department: Director Office - Patient & Client Experience Program Support & Development

Type: Full-time regular

FTE: 1

Shift Information: Days, Standby

Hours of Work: 5 shifts of 7.5 hours per 1 weeks

Relief: No

Float: No

Field Hours: No

Salary or Pay Band: As per Terms and Conditions of Employment

Travel Required: Yes

Job Description: The Patient and Family Centred Care (PFCC) Specialist works closely with the Director in providing guidance on PFCC and patient engagement activities that align with the Saskatchewan Health Authority (SHA) strategic initiatives and continuous improvement activities. The Specialist consults and works closely with leaders, all departments and operation leads and managers to plan, develop and implement successful PFCC strategies including patient engagement throughout the SHA. The PFCC Specialist provides education around the expectations and behaviors that define PFCC, and facilitates the supports needed to achieve measurable results in PFCC. The PFCC Specialist facilitates and provides detailed planning and ongoing consultation that aligns with the provincial priority of Patients First and recognizing patients as partners in all areas of the organization from front line care teams to Governance and Leadership teams. The Specialist will foster existing partnerships, develop new partnerships and work closely with system and community partners. The position is required to work collaboratively with leaders, physicians, and staff within the SHA and must lead through influence rather than authority. This position requires the ability to lead all aspects of the work with limited supervision and to be able to manage an extremely busy work schedule as well as work with numerous competing priorities.

Human Resources Exemption: No

Experience

• Five (5) years leadership experience
• 3-5 years' experience working in a complex, multi-stakeholder environment

Licenses

• Valid Class 5 driver's license

Other Education and Training

• Undergraduate degree or diploma in a healthcare or management related discipline
• Licensed, and in good standing, with regulatory body, if applicable
• Undergraduate degree or an equivalent combination of education and experience

Competencies

• Analytical skills
• Critical thinking skills
• Mobilizes people, inspires and leads by example
• Capability to transform systems: Encourage and support innovation

Knowledge and Abilities

• Commitment to quality, safety, and improvement striving towards zero harm
• Knowledge in applicable human resource functions and disciplines
• Knowledge in applicable legislation and standards
• Knowledge in the Saskatchewan health care system
• Strong interpersonal skills
• Knowledge in First Nation and Metis history in Saskatchewan
• Knowledge in organization's goals, vision, mission and values
• Knowledge in the Truth and Reconciliation Commission Calls to Action
• Ability to adapt to and implement change
• Committed to delivering on patient and family centred care
• Commitment to a diverse, representative workforce and cultural safety
• Proven ability to collaborate and partner with a wide variety of stakeholders
• Ability to lead and coach others
• Exemplifies ethical practices, professionalism and personal integrity

Other Information

• Travel within Saskatchewan 
• For more information on the city of Saskatoon please visit https://www.saskatoon.ca/