FT MHF Sales Associate

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Lead a Brilliant Career.

Bring your authentic self to work everyday, and help our customers express themselves, style their home, and live their life in a way that reflects who they truly are.

As a brand, we celebrate the differences that make each and every one of us unique because we believe that people shouldn't fit archetypes.

So why should your career be anything less than extraordinary?

What’s in it for you?

• A people-focused culture of belonging where Reconciliation & Inclusion are integral to what we do

• Employee Resource Groups that offer a unique opportunity to connect with diverse colleagues

• Leadership coaching and development opportunities at all levels

• Benefits package inclusive of parental leave top up, retirement savings, “Living Well” Program, and more

• A generous Associate discount of up to 40% off of top brands

What to Expect:

The Major Home Fashions Sales Associate is an exceptional salesperson who is responsible for providing outstanding customer service, which drives results and enhances the customer experience. The Sales Associate will be able to understand and anticipate customer needs and deliver upon them.

The Major Home Fashion associate excels at executing the Customer Service Strategy and delivering sales results, with communication of product features and benefits, and fashion trends knowledge to the customer.

What you will do:

• Engage and interact with customers in accordance with the G.R.E.A.T. (Get Ready, Engage, Add Value and Transact) service model

• Demonstrates the skills, knowledge and behaviors that will demonstrate ultimate customer service standards

• Build client base through the Preferred Customer Program

• Resolve customer issue at first point of contact

• Adheres to all Company policies, procedures and Code of Conduct

• Promotes the company's HBC credit and loyalty programs and achieves targets

• Maintains a professional and productive work environment

• Complete Point of Sale transaction documents accurately and efficiently while maintaining a friendly and professional demeanor

• You get things done by engaging in high level teamwork and flexing your interpersonal skills.

• You Seek customer information when improving products and services

• You Act with customers in mind, great networking and relationship management.

• You Put the needs of internal and external customers first.

• You are a respected and proven thought leader with a quantifiable track record of success in delivering results within a large complex organization.

• A natural problem-solver, who is also intuitively analytical and creative

What you will bring to the team:

• Proven sales track record, detail-oriented, client-focused, and experience building a client book

• Minimum 2 years' in a customer service role is preferred

• Demonstrated ability to provide superior customer service

• Full flexibility with schedule

$17.40 - Starting wage may vary based on local Collective Bargaining Agreement where applicable.

Thank you for your interest In Hudson’s Bay. We look forward to reviewing your application.

We are on an ever-evolving journey to create a culture of inclusion, where we celebrate diverse perspectives, create exciting opportunities and eliminate barriers so each associate can have a sense of belonging, while reimagining the future of retail.

Part of this responsibility is to reconcile our past and advance racial equity and inclusion at work and in Canada. We welcome applications from talent regardless of age, ancestry, citizenship, colour, disability, ethnicity, family status, gender assigned at birth, gender identity, marital status, place of origin, race, sexual orientation, spiritual beliefs, or any other characteristic protected by human rights legislation.

As an equal opportunity employer, Hudson’s Bay is committed to providing you with a barrier-free, inclusive and accessible workplace to lead a brilliant career. If you need accommodations throughout the recruitment process, please let us know.