Infrastructure Advisor

In our company, every team member is far more than just a number – you’re an essential part of our extended family. With a foundation built on strong family values, we believe in fostering close relationships, genuine kindness, and mutual support. We prioritize the well-being of our employees because it’s their commitment and expertise that fuel our success. As an Infrastructure Advisor, you’ll take on a meaningful role, driving impactful projects while growing in a people-centered, collaborative environment where your insights and skills are celebrated and encouraged.

What We Offer You:

• Competitive salary
• Comprehensive group insurance
• Employer contributions to your retirement plan with no employee contribution required
• Unlimited telemedicine services, free for you and your entire family
• Mental health support program offering free consultations for the whole family
• A close-knit, family-oriented culture where each person truly matters
• A warm, welcoming team environment
• And many more unique perks!

Roles and Responsibilities:

• Prepare and deliver monthly client reports, providing insights and clarity.
• Maintain smooth operation of client infrastructures, ensuring optimal hardware, storage, and security.
• Monitor and analyze system and network performance; troubleshoot and resolve issues swiftly.
• Create and update technical documentation; serve as a go-to expert for team members.
• Oversee daily backups, manage patch deployments, and ensure system security.
• Develop and implement best-practice management procedures and policies.
• Provide Tier 2-3 technical support, including OS installations and updates.
• Contribute to the planning, design, and execution of new infrastructure projects.