Coordinator | Protection Services Training

Position Summary
Interior Health is hiring a permanent full-time Coordinator, Protection Services Training!

Location: This position will be performed both remotely and on various sites throughout the Interior Health region. Successful applicant can be located anywhere within the Interior Health Region.

What we offer:
• An attractive remuneration package
• Excellent career prospects
• Employer paid training/education
• Employer paid vacation
• Employer paid insurance premiums
• Extended Health & Dental coverage
• May be eligible to contribute to MPP
• Work-life balance

Salary range for the position is $74,618 to $107,264. Interior Health establishes salaries within the minimum and maximum of the salary range based on consideration of the qualifications, experience of the applicant, and an internal equity review of the salaries of other employees.

How will you create an impact:
In accordance with the established vision and values of the organization, The Coordinator, Protection Services Training is a key member of the Protection Services leadership team that reports to the Manager, Protection Services Operations. The Coordinator, Protection Services Training is responsible for establishing, maintaining, and delivering a comprehensive training program for Interior Health’s (IH) Relational Security Model (RSM) that supports the professional and effective delivery of patient centric health care security services. The Relational Security Model training program shall be based on healthcare security best practices, complement BC’s Provincial Violence Prevention Curriculum, and incorporate principles of Trauma Informed Care, Mental Health awareness, and Cultural Safety.

TYPICAL DUTIES AND RESPONSIBILITIES:

• Develop, deliver and maintain Protection Services personnel training and development programs; conduct needs assessments; identify training needs; develop and/or customize training courses, content and materials; oversee and deliver training; evaluate effectiveness; and make adjustments as necessary to improve training and outcomes.

• Conduct and facilitate training sessions, presenting information clearly and concisely to various audiences.

• Maintains training records and compiles routine and ad hoc reports around Protection Services personnel training.

• Forecasts training needs and establishes an annual training schedule.

• Establishes and maintains templates for post orders and site orientation checklists.

• Provides support in managing operating and capital budgets for the assigned area of responsibility, including budget preparation, control, and reporting of expenditures, ensuring the efficient utilization of financial resources, and adherence to established budgets.

• Identifies and maintains a list of external agencies delivering Basic Security Training, Advanced Security Training, and Occupational First Aid training throughout the region.

• Ensures that laws and regulations applicable to training standards are reviewed and changes are implemented as necessary.

• Prepare compliance reports and identify areas for improvement associated with specific policies, practices, and procedures.

• Develop and implement a method of measuring the effectiveness of the training programs.

• Works closely with Workplace Health & Safety to ensure Protection Services training aligns with and compliments the Provincial Violence Prevention Curriculum.

• Obtains and maintains applicable training certifications.

• As a member of the Protection Services leadership team, provides after hours on-call function, as required.

• In alignment with IH’s Occupational Health & Safety Program, employees shall adhere to all Occupational Health and Safety policies and procedures at all times and attend all required training. Employees are responsible to report any identified hazards, unsafe conditions or incidents to the manager or supervisor immediately.
• Performs other related duties as required.

Qualfications
Honouring Interior Health’s commitment to Truth and Reconciliation and the Declaration on the Rights of Indigenous Peoples Act (DRIPA), and Pursuant to Section 42 of the BC Human Rights Code, preferential consideration and/or hiring will be given to qualified applicants who self-identify as Indigenous (First Nations, Métis, or Inuit).

Education, Training, and Experience
• Grade 12 diploma plus specialized training in security & safety, criminology, emergency management, or other related field.
• Five (5) years of supervisory and/or management experience in security/safety related role in an organization of significant size, complexity and diversity (healthcare experience an asset). Including three (3) years experience providing training, preferably in a healthcare security setting.
• Membership with IAHSS (International Association for Healthcare Security and Safety).
• An equivalent combination of education, training, and experience will also be considered.

Skills and Abilities
• Leadership skills, including demonstrated ability and comfort with decision making responsibilities, coaching and teaching, commitment to operating within a team environment, and the ability to motivate and inspire others.
• Ability to work well in a team environment.
• Ability to foster a climate of cooperation amongst, and build solid relationships with public agencies, government, committees and other partners.
• Effective communicator with strong organizational skills, influential skills, client focused orientation and commitment to providing quality services.
• An interest in teaching, coaching, managing and mentoring staff.
• Proficiency with computers and MS Office applications.
• Ability to manage human and physical resources within an operating environment.
• Proven ability to foster partnerships and to achieve organizational goals within an organization and ideally managing within a unionized sector.
• A demonstrated clear pattern of professional and personal development. Effective interpersonal skills.
• The ability to successfully interact with key internal and external agencies and partners.
• Valid Canadian drivers license equivalent to a BC Class 5 drivers license without any graduated licensing restrictions.
• Physical ability to perform the duties of the position.