Technical Systems Analyst II

Position Summary
Interior Health is currently seeking a full time permanent Technical Systems Analyst II to join the Information Management Information Technology (IMIT)/Desktop Management Service team in beautiful Kelowna.

What we offer:
-Employee & Family Assistance Program
-Employer paid training/education opportunities
-Employer paid vacation
-Medical Services Plan
-Employer paid insurance premiums
-Extended health & dental coverage
-Possible Municipal Pension Plan
-Work-life balance

What will you work on?

The Technology Systems Support Analyst participates in the evaluation, planning, development, implementation, testing, maintenance and support of desktop, mobile, peripheral and hand-held computer systems throughout the Interior Health Authority. The Technology Systems Support Analyst will provide technical and consultative support and training to end-users and departmental staff within Interior Health where appropriate.

Typical duties and responsibilities:

1. Provides technical support and consultation, participates in the development, design, implementation and systems administration for Interior Health on desktop, mobile, peripheral and various hand-held computer systems using project management methodologies; consults with client departments to meet related individual and corporate requirements.

2. Installs, configures, modifies and tests desktop and mobile computing hardware and software, such as workstations, laptops, pc tablets, printers, various hand-held devices and other peripheral equipment to ensure efficient operation and usage of the integrated computing environment.

3. Consults with client departments and other IT personnel and evaluates desktop and mobile computing systems requirements. Develops, test and maintains desktop and mobile computing systems from specifications and change requests, identifying problems and recommending alternatives to ensure requirements are streamlined and achieved.

4. Conducts and/or participates in the evaluation of new technologies, hardware, software and utilities by reviewing and analyzing vendor supplied hardware/software, working closely and communicating with vendor technical personnel and determining optimum system configuration required for the specific application. Analyzes changes and enhancements to hardware/software by assessing the impact on existing systems and also for new system implementations.

5. Develops, implements and maintains user and technical operating documentation, procedures and guidelines for desktop and mobile computing hardware and software. Provides training to IT technical personnel and end-users by planning, coordinating and preparing instructional materials and providing in-service training.

6. Performs other related duties as assigned.

Reasons to Apply at Interior Health... What we can do for you

We offer a work environment conducive to growth and development of strong skills and a work environment that supports and promotes psychological health & safety for all. We offer the opportunity to have a balanced lifestyle that allows you to maintain the quality of life you desire.

For a challenging, growth-oriented career in a beautiful natural setting where balanced lifestyle choices abound, come to Interior Health and join our quest to set new standards of excellence in the delivery of health services in the Province of B.C.

Come and join us! Our focus is on giving people room to grow, to make an impact in the lives of others.

Qualfications
Education, Training and Experience:

Grade 12, graduation from a recognized two year computer systems technology diploma plus three years’ recent related experience or an equivalent combination of education, training and experience. Valid Class 5 BC Driver’s License.

Skills and Abilities:

• Ability to type.
• Ability to communicate effectively both verbally and in writing.
• Ability to deal with others effectively.
• Physical ability to carry out the duties of the position.
• Ability to organize work.
• Ability to operate related equipment.