Home Delivery Coordinator

Are you looking for something more than just a job? Are you looking for a community, a partnership, a team, and an opportunity to learn and grow in your career?

As one of world’s leading, and fastest-growing home furnishing retailers, we know what it takes to build a satisfying career.

The Role:

As a Home Delivery Coordinator, you will be a key part of the JYSK team, ensuring our customers receive their purchases on time and in excellent condition. You will oversee the home delivery process, coordinate with logistics partners, and maintain clear customer communication to ensure satisfaction.

Key Responsibilities:

• Coordinate daily home delivery schedules with logistics partners to optimize efficiency.
• Communicate with customers and JYSK retail colleagues to confirm delivery times and address any inquiries or concerns.
• Monitor delivery progress, resolve issues, and ensure timely updates.
• Collaborate with the warehouse and in-store teams to ensure orders are accurate and ready for dispatch.
• Manage delivery documentation, including invoices and proof of delivery records.
• Analyze delivery performance metrics and implement improvements where necessary.
• Maintain compliance with company policies and local delivery regulations.
• Coordinate and maintain scheduling vehicle maintenance.
• Pick and organize daily products for delivery drivers.

What this role brings to you:

• The possibility of being part of a dynamic team and culture
• The opportunity to have a rewarding career with various prospects for career advancement across different functions and teams
• A great benefit package for full-time colleagues (including medical, vision and dental)
• Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perkopolis.
• A free 24/7 Employee Assistance Program available to you and your family.
• Steel Toe Boot Allowance
• An amazing colleague discount on all JYSK products

What you bring to the role:

• Proven experience in logistics, customer service, or coordination roles.
• Strong organizational and multitasking skills with an attention to detail.
• Excellent communication skills, both verbal and written.
• Ability to work effectively in a team and independently.
• Proficiency in Microsoft Office Suite and delivery management software.
• A customer-centric mindset with problem-solving abilities.
• Knowledge of local delivery logistics is a plus.

If this sounds like an opportunity for you, come join JYSK and experience it for yourself!

JYSK Canada is proud to be an equal opportunity employer. We welcome and encourage all candidates to apply. Our company values diversity and is committed to creating an inclusive culture where Colleagues can fully develop and utilize their talents and strengths. We consider all applications on the basis of the position requirements, and we do so without regard to any unrelated factor and/or characteristic. Reasonable accommodations are available upon request for candidates taking part in all aspects of the hiring process.

Generally, the wage for this role is between $22.00 and $24.00 per hour, depending on experience.