Client Administrative Lead

At KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world.

The Client Administration function is a vital part of the firm’s Business Enablement Services and is focused on achieving client service excellence by delivering timely, high quality products, and encouraging an environment that increases both the staff and client experience.

KPMG is looking for an Client Administration Lead/Practice Coordinator who can provide support on a range of activities to ensure a high-quality product in our Advisory Management Consulting Practice.

• The successful candidate will be able to support the administrative needs of the Advisory Management Consulting Business Unit Leader
• Understand their business needs, mitigate issues and bring solutions
• Handle highly sensitive and confidential information requiring a high level of discretion
• Create and distribute communications
• Coordinate meetings, conference calls, video conferences, etc.
• Coordinate and/or facilitate all onboarding and offboarding activities for staff, working with HR and IT on logistics
• Review and monitor compliance of expense reports prior to approval
• Coordinate training arrangements and monitor compliance
• Act as an expert in firm policies, provide guidance/technical resource and process direction 
• Provide senior level administrative support to partners and/or managers
• Respond to local Business Units/office queries related to Learning
• Organize learning events and preparation of reports
• Coordinate events pertaining to a function or sub-function.
• Support People Leaders by coordinating and attending meetings, prepare meeting handouts, take minutes, highlight action items, and ensure deadlines are met
• Liaise with finance to ensure proper allocation of expenses and timely submission
• Assemble reports in support of annual compensation process for Practice/Office Leaders.
• Coordinate meetings, conference calls, video conferences, etc.
• May be a performance manager to other Advisory admins in your group which entails mentoring staff, setting goals, interim meetings and year end evaluations

At times, business needs arise and employees are required and agree to work beyond their normal work day or work week to fulfill the accountabilities required for their job. Likewise, people need time to devote to personal matters, and our approach to flexibility provides for this.

• Advanced skills with MS Office and Adobe products. In particular, Outlook, Excel, PowerPoint and Acrobat.
• Proficiency to quickly learn proprietary software.
• Excellent communication skills.
• Strong project management skills.
• Performance Management experience leading a team or supervising a team.
• Good judgment and analytical skills with a focus on attention to detail.
• Capable of working independently and take ownership of tasks.
• Ability to quickly and smoothly adapt to changing client demands.
• Minimum 5+ years administration experience.
• College diploma or an equivalent combination of education and experience with an administrative assistant skill set.

Working alongside our clients and professionals, you will also find at KPMG an exciting and rewarding environment, as well as global career opportunities in the KPMG network.

KPMG BC Region Pay Range Information

In British Columbia, the expected base salary range for this position is $53,000 to $79,500 and may be eligible for bonus awards. The determination of an applicant’s base salary within this range is based on the individual’s location, skills, & competencies, and unique qualifications. In addition, KPMG offers a comprehensive and competitive Total Rewards program.

Providing you with the support you need to be at your best

Integrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters

KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here.

Adjustments and accommodations throughout the recruitment process

At KPMG, we strive for an inclusive recruitment process that allows all candidates to Come As You Are and Thrive with Us. We aim to provide a positive experience and are ready to offer adjustments or accommodations to help you perform at your best. Adjustments (an informal request), i.e. extra preparation time or the option for micro breaks during interviews, and accommodations (a formal request), i.e. accessible communication supports or technology aids are tailored to individual needs and role requirements.

To begin a confidential conversation about adjustments or accommodations at any point throughout the recruitment process, we encourage you to contact KPMG’s Employee Relations Service team for support by emailing cdnersteam@kpmg.ca or by calling 1-888-466-4778, Option 3.

For information about accessible employment at KPMG, please visit our accessibility page.