Manager, Learning Deployment, Global L&D

At KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world.

The Opportunity

The Learning deployment manager is responsible for providing a full range of consistent deployment support that includes Learning Technology Ecosystem (LTE) consultations and end-to-end deployment activities for Global L&D learning solutions. Learning solutions may be released on one or more of the following platforms within the LTE and deployment such as content management and release support via CMS, GLMS, Virtual classroom platforms (including videos), Degreed and MTM. Activities include development of collection sites and pages, creation of evaluation links and reporting thereof, deployment support for Train-the-facilitator sessions (TTFs), virtual classrooms (VC) and instructor-led training (ILT), including all pre and post launch activities.

• Understands the business needs and priorities identified by Strategic Business Partners (SBPs) for deployment of learning solutions across the Learning Technology Ecosystem (LTE) for content management, ILT TTFs, eLearning, videos, pathways and VC learning solutions deployment.
• Provides support for reporting requirements from the associated content platforms for scheduled and on demand reports.
• Provides guidance and direction to supporting content management resources on the upload process of all Global L&D learning solutions to ensure items follow a consistent defined Global L&D hierarchy and related tagging and naming conventions that are critical for Global L&D reporting.
• Creates issue logs for platform issues and liaises with the appropriate Global People sub-teams (Digital HR, Talent analytics & insights, etc.), to ensure issues are resolved in a timely manner.
• Manages mailbox queries related to content queries, deployment support and acts as the primary point-of-contact for triaging to project and deployment leads.
• Collaborates with ITS and Digital HR on testing activities related to content release platforms in the LTE.

• 3–5 years experience deploying learning solutions across a variety of content management platforms with a focus on business improvement and operations in a global, complex matrix environment.
• Bachelor’s degree from an accredited college or university or equivalent work experience
• Strong ability to grasp technical knowledge to understand platforms, technology and applications
• Multi-tasker with coordination, planning and prioritization skills with the ability to manage competing deliverables.
• Ability to manage competing deliverables
• Working with virtual stakeholders and team members in various time zones

Keys to your success

KPMG individuals Deliver Impact | Seek Growth | Inspire Trust and understand that a diverse workforce enables us to deepen relationships and strengthen our business.

Providing you with the support you need to be at your best

For more information about KPMG in Canada’s Benefits and well-being, click here.

Integrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters

KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here.

Adjustments and accommodations throughout the recruitment process

At KPMG, we strive for an inclusive recruitment process that allows all candidates to Come As You Are and Thrive with Us. We aim to provide a positive experience and are ready to offer adjustments or accommodations to help you perform at your best. Adjustments (an informal request), i.e. extra preparation time or the option for micro breaks during interviews, and accommodations (a formal request), i.e. accessible communication supports or technology aids are tailored to individual needs and role requirements.

To begin a confidential conversation about adjustments or accommodations at any point throughout the recruitment process, we encourage you to contact KPMG’s Employee Relations Service team for support by emailing cdnersteam@kpmg.ca or by calling 1-888-466-4778, Option 3.

For information about accessible employment at KPMG, please visit our accessibility page.