Senior Consultant, Salesforce

At KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world.

KPMG’s Technology Consulting Practice strives to deliver business benefits from a broad range of technologies, helping our clients develop high-performing IT functions and leverage investments in current systems to deliver significant business value.

As part of our growing Canadian Salesforce practice, you will play a pivotal role in helping organizations transform how they engage with their customers. Our elite delivery team is focused on designing and implementing unique solutions for the market that leverage the full breadth of the Salesforce platform offering.

We are seeking a Senior Consultant or Manager, Salesforce Functional Consultant with proven experience designing and implementing innovative solutions powered by the Salesforce platform. This is a critical role on any project and requires a blend of business acumen and technical capability.

As a Functional Consultant in our Salesforce Practice, you will use your strong business acumen and be a key member of a high performing team. You’ll have the opportunity to learn from industry specialists and improve your skills through the following activities:   

• Contribute to the development of CRM strategies, defining implementation roadmaps, and proposing client solutions built on the Salesforce platform. 

• Work closely with architects to design overall application architecture and solution designs, ensuring that solutions align with business goals and functional designs. 

• Lead client sessions, extracting the business requirements necessary to adequately map processes to relevant Salesforce functionalities. 

• Refine business requirements, in collaboration with technical and client teams, into order to create a well-organized and prioritized backlog. 

• Share experience and best practices with the client around implementation approach, methodology, risk mitigation, or other critical areas related to solution implementation. 

• Responding to pre-sales and technical questions to provide product and business expertise to assist team in preparing and presenting proposals, RFP responses, and tailored demonstrations. 

• 3+ years of Salesforce implementation experience. 

• Experience delivering complex solutions at an enterprise level scale in regulated industries.   

• A proven track record of implementing Salesforce or other SaaS platforms, and experience with agile delivery methodology. 
• Bachelor's degree in computer science, information systems, business or similar field.

• Attention to detail and strong business acumen to solve complex business requirements, capture desired outcomes, and communicate platform benefits. 

• Demonstrated analytical, problem-solving, organizational, and interpersonal skills.  

• Excellent verbal and written communication skills. 

• Staying current on Salesforce platform capabilities/offerings and related technologies. 

Nice to Haves:  

• One of Salesforce's core consulting certifications. 

• Experience working with Salesforce AppExchange ISV partner products. 

Providing you with the support you need to be at your best

Integrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters

KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here.

Adjustments and accommodations throughout the recruitment process

At KPMG, we strive for an inclusive recruitment process that allows all candidates to Come As You Are and Thrive with Us. We aim to provide a positive experience and are ready to offer adjustments or accommodations to help you perform at your best. Adjustments (an informal request), i.e. extra preparation time or the option for micro breaks during interviews, and accommodations (a formal request), i.e. accessible communication supports or technology aids are tailored to individual needs and role requirements.

To begin a confidential conversation about adjustments or accommodations at any point throughout the recruitment process, we encourage you to contact KPMG’s Employee Relations Service team for support by emailing cdnersteam@kpmg.ca or by calling 1-888-466-4778, Option 3.

For information about accessible employment at KPMG, please visit our accessibility page.