Description
JLD-Laguë Group, authorized John Deere dealerships, is recognized as a leader in sales and service of new and used equipment. The opportunity to work in a pleasant, motivating and challenging environment! We have been in business for over 60 years, thanks to our 430 motivated and competent employees throughout our 18 locations. The company has experienced a strong increase in business, particularly in the last 5 years.
YOU LOVE TO :
- Manage on a daily basis operations of the after-sales department by complying with the annual business plan, in order to maximize profitability goals of the department,
- Supervise the work team, ensure they are trained, ensure performance assessments and is in charge of hiring high-quality personnel,
- Measure and analyze performance and productivity standards for workshop and road technicians, according to annual objectives of the department,
- Maintain high-quality after-sales services for both internal and external clients,
- Draft annually a business plan that aims to increase the volume of sales for the service department,
- Serve clients with enthusiasm and meet their needs by carrying out various searches,
- Periodically visit clients, so as to maintain good business relationships and to be up-to-date with the needs of the latter,
- Make sure all the department tools and equipment are available and maintained in good working condition at all times and annually recommend the purchase of tools and equipment,
- At all times, comply with the standards and policies regarding health and safety in the workplace.
YOU HAVE IDEALLY :
- A college or university degree or a diploma in a field related to mechanics or parts or any other related field,
- Three years’ experience and + in a supervisory and personnel management position in an after-sales services department,
- Mechanics is your calling,
- You are passionate about agriculture, business or the industrial field,
- Bilingual (French and English) for some stores,
- Excellent aptitude for communications, coaching, planning and discipline, leadership, professional integrity and a passion for customer service!
WE OFFER :
- Monthly and annual bonus plan based on the department results
- Group insurance after 3 months of seniority;
- RRSP with employer participation after 3 months of seniority;
- A cellphone and a laptop;
- Workwear provided by the employer;
- Corporate discounts for our employees and your family
- Ongoing training for our employees offered by our in-house trainer and by John Deere
Come join a young and dynamic team in which it is possible for you to grow, career-wise, throughout our 18 stores in Quebec or in Ontario!
Welcome to our JLD-Laguë family!
