Grocery Department Manager - Franchise

Position: Grocery Manager

Store: Shipley’s nofrills

Location: Maple Ridge

Responsibilities:

The basic function of the Grocery Manager position is to directly manage the productivity of all grocery staff on behalf of the owner to ensure the store is effectively merchandised to maximize sales/profitability. The Grocery Manager shares responsibility for labour cost and other key financial measures. The Grocery Manager assumes overall responsibility for operational effectiveness of the store in absence of the owner/manager’s.

• Promote and ensure a consistently high standard of customer service

• Train and motivate staff

• Provide a positive working environment, coach, advise and listen to employee problems/issues

• Prepare, post and change work schedule to schedule staff appropriately to meet the business needs

• Delegate and prioritize workload for staff

• Effectively merchandise advertising and promotional programs to maximize Corporate brand advantage

• Maintain up to date information about market trends and competitor activities

• Coordinate the receiving, handling and storing of product to achieve optimal results

• Maintain Category sets, mixing for profit as required

• Utilizing shipment reports, exclusivity reports and Head Office flash reports, ensure overall store profitability

• Work with Sales representatives to negotiate credits, display merchandising and order levels

• Provide accurate, effective purchasing/ordering for store specifically for Cutter/UPP bookings and seasonal bookings

• Maintain appropriate inventory levels through effective ordering and rotation

• Ensure pricing integrity

• Coordination of employee activities on a daily basis; act as a resource for employees; referring complex issues to the Owner; provide input into the performance management process

• Any other duties that may be required to ensure courteous friendly service, competitively priced products, and a store that meets and maintains the hygiene standards specified

Qualifications/Experience:

• Ability to manage people - 1 years of management experience preferred

• 1 years Grocery experience preferred

• Ability to work with minimal functional direction

• Demonstrated understanding of critical success factors for the nofrills concept as a discount food store focusing on low price image

• Demonstrated understanding of a Grocery Manager's impact on store performance in the areas of:

• Customer service

• Employee relations

• Merchandising

• Sales/Profits

• Strong communication skills including verbal, written and active listening

• Demonstrated Customer focus and commitment to superior customer service

• Issue management skills (time management; interpersonal skills; conflict management; information gathering skills; problem solving; team building skills to develop collaborative working relationships)

• Open availability and flexibility to work days, nights, weekends, and holidays according to the needs of the business

• Strong knowledge of all aspect of the produce area, operations and products

Thank you for your interest, however only qualified applicants selected for interview will be contacted.

At Shipley’s No Frills, we are committed to creating a diverse and inclusive workplace. If you are contacted by us regarding a job opportunity or interview, please advise if you require accommodation.

Shipley’s nofrills is an equal opportunity employer.