Grocery Manager

Overview:

To ensure the efficient functioning of the Dry (Grocery /HBC/GM) department, providing customers with the best quality grocery, general merchandise and beauty care products, ensuring courteous, timely customer service.

Duties and Responsibilities:

• To direct and supervise all Dry Departments (Grocery/HBC/GM) staff to secure efficient and courteous customer service
• To respond immediately to any customer inquiries, requests and complaints, ensuring courteous customer relations at all times;
• To maximize sales and gross profit, ensuring sales’ goals and budgets are met;
• Responsible for ordering, receiving, inventory and display of all dry merchandise;
• To hire all part-time staff and train new employees
• To schedule all Dry Departments (Grocery/HBC/GM) clerks ensuring the strict control of wage costs;
• To interpret and administer Company policy and ensure compliance with the union contract
• To ensure the maintenance of equipment as well as the safety and sanitation of the department;
• To perform other duties as assigned.

The Ideal Candidate Would Possess:

• Flexibility to work a variety of hours which include days, evenings, night shifts, and weekends;
• Ability to work in a fast-paced environment under pressure
• Three to five years’ experience in the retail Grocery industry; previous experience in the health and beauty and general merchandise departments is an asset
• Prior management experience a definite asset;
• Excellent communication and interpersonal skills.
• Minimum Grade 12 Diploma

How You’ll Succeed:
At Fortinos, we attribute our success to preserving our core values: super fresh foods, well‐trained staff, store cleanliness and above all, superior, friendly customer service. If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.

We are committed to creating a diverse and inclusive workplace.
If you are contacted by us regarding a job opportunity or interview, please advise if you require accommodation.

NOTE: The Employer noted in this posting is an independently owned corporation (“Franchisee”) which is licensed to use the “FORTINOS” trademark(s) by Loblaws Inc. Applicants hired by a franchisee will be employees of the franchisee. No employment or similar relationship will be created between the applicant and Loblaws Inc. or its affiliates.