Sr. Director, District Manager, Superstore ON, GTA

Referred applicants should not apply directly to this role.

All referred applicants must first be submitted through Workday by a current Loblaw Colleague.

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued - as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®.

At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.

Role Mandate:

The Sr. Director, District Manager is responsible for driving execution, sales, margin growth, process & efficiencies, and customer-centricity across Superstore locations in GTA Ontario, with a deep understanding of data analytics and compliance & regulatory requirements. Through strategic talent development and leadership, this role is responsible for driving the execution of strategic customer and colleague initiatives with a focus on engagement, innovation and future vision.

Primary Responsibilities:

• Develops and communicates a common year plan to establish financial targets and provide a strong strategic direction for each store in the region.
• Liaises closely with store management to provide coaching and guidance, develop day to day operations, achieve targets and foster an environment of continuous improvement.
• Performs regular store visitations to monitor the implementation and execution of strategic plans, including marketing and merchandising, adherence to operational standards and identifies opportunities to improve performance.
• Analyzes sales and financial data and P&L statements to monitor financial success of each location, highlight potential growth areas, and ensure store management are on target to meet common year plan goals.
• Monitors business systems in each location to highlight and recommend opportunities for improvement.
• Drive initiatives designed to increase colleague engagement, improve labour, productivity and improve the colleague experience.
• Develops and communicates action plans to successfully implement corporate initiatives efficiently.
• Develops and communicates operational methodologies and best working practices to improve customer service, visual merchandising and process improvements.
• Communicates regularly with store management to resolve issues or concerns promptly, coordinate between stores and corporate departments and provide recommendations as required.
• Identifies potential new talent and assists in interviewing, hiring and training of new staff to develop a competent staff and assist store management with succession planning.

• Drive customer centricity & loyalty through our merchandising & promo programs
• Monitor the competitive environment and propose market-focused responses

Key Measures (Performance indicators):

• Achievement of sales and P&L targets for the banner
• Achievement of market share targets for the banner
• Achievement of comparable banner growth targets
• Attainment of national operational standards on formal and informal audits or store operation
• Attainment of colleague engagement, retention and development targets
• Attainment of OSAT and Customer-centric targets

Skills:

• Requires an ability to apply concepts and theories to improve functions or units.
• Manages a function or unit by focusing on achievement of objectives.
• Requires specialized interpersonal skills to resolve situations with colleagues where there may be some level of conflict, stress or uncertainty.
• Provides solutions by using imaginative approaches where constructive thinking and innovation are required.
• Utilizes decision making skills to achieve specific organizational objectives with consideration given to their impact on other work groups.
• Adaptable to set and prioritize work with varying exceptions. Able to work with diverse personalities and styles.
• Has strong communication skills (verbal, written and presentation)
• Strong Computer skills to produce and interpret reports, documents and presentations. Knowledge of inventory management and accounting software.
• Financial and Business Acumen with strong analytical skills - data driven
• Passionate about the Colleague and Customer experience
• Live the CORE values and blue culture
• Professional manner, tact, diplomacy and discretion in dealing with colleagues including senior management.

Experience:

• 7+ years of business/retail or equivalent experience.

Education:

• Post-secondary education equivalent to a university degree in Business/Merchandising or equivalent.
• Certificates, Licenses or Registration
• Valid driver's license

How You’ll Succeed:

At Loblaw, we seek great people to continually strengthen our culture and achieve our business objectives. We believe to deliver on these business objectives and provide amazing customer experiences we need people to model our values and Blue Culture principles who can be authentic, build trust and make connections.

Loblaw recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct - it reinforces what our customers and stakeholders expect of us.

If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.

Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars - Environment, Sourcing and Community - and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values - Care, Ownership, Respect and Excellence - guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits - these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.

If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.

We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.