Sr. Manager, Regional Maintenance

Referred applicants should not apply directly to this role.

All referred applicants must first be submitted through Workday by a current Loblaw Colleague.

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued - as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®.

At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.

Sr. Maintenance Manager, Ontario East

Oversee and lead the maintenance operations of our LCL and SDM retail stores. Responsible for ensuring the effective operation and maintenance of building systems and equipment and implementing maintenance plans that align with the business objectives.

SERVICE ACCOUNTABILITIES:

• Address all vendor/coordinator and store operations issues escalations via phone/email/Computer Maintenance Management System (CMMS)
• Participate in store operations meetings, provide P&L updates and or process changes
• Regularly meet with store operations team to review current conditions, identify Health and Safety issues, and to audit vendor performance
• Provide technical support as required with Landlord related items.
• Able to work in a team environment and support other RMMs with regional issues and during OOO (out of office) times
• Available to work flexible hours and action emergencies as required
• Build clear SOW (scope of work) for RFP projects as needed
• Participate in Vendor Management and Selection Processes
• Other related tasks as assigned

PROJECTS & PROCESS:

• Schedule annual RMM store inspection Audits and action follow up work as required

LCL: 1 visit per store annuallySDM: 1 visit per store annually or as required.

• Perform regular store visits at frequencies agreed upon with your Manager
• Support Real Estate operations with initiatives, technical support, and project work as needed
• Assist in development of preventative maintenance programs to minimize downtime and ensure safe and efficient operation of building systems and equipment
• Identify efficiencies to operational and systematic processes and/or technology
• Identify implementation solutions and change management opportunities
• Assist with implementing SOPs, reference guides and process documents to support solutions
• Assist with maintaining central document repository for easy access to all SOPs, guides, and documents

WORKFLOW FACILITATION:

• Review, challenge, decline or approve quotes as assigned
• Execute capital and ECR approvals as assigned
• Input and dispatch WKO requests for RMM identified issues
• Validate PMs in workflow management system
• Educate store operations (store management) on WKO creation process as required

New Store, Renovations, Closures, Franchise Flip, Cap Projects:

• Monitor the GAANT chart to track all store openings, closings, flips, new locations
• Liaise with PM and store operations to obtain list of all services and vendor required for service
• Participate in the deficiency walk and sign off on deficiency list provided to construction
• Assist with onboarding new Assets to established Asset Management Programs.
• Confirm with assigned coordinator location has been closed and for flips, new location is opened
• Work with assigned Coordinator to follow up with Vendors after close date on request backlog to ensure all WKOs are invoiced in a timely manner
• Work with assigned Coordinator to ensure vendor contracts have been updated to reflect store closure/opening to minimize invoicing risks

SUBJECT MATTER EXPERT:

• Collect updated scope requirements and qualitative questions for RFP Process
• Actively seeking and presenting new industry opportunities to the team
• Manage allocated capital rehab category budget
• Build multi-year capital plan based on RMM submitted feedback, workflow management history and vendor assistance
• Monitor and analyze maintenance metrics to identify trends and opportunities for improvement
• Prepare Vendor Scorecards and present to Vendors in ongoing Vendor business reviews

RELEVANT SKILLS AND QUALIFICATIONS:

• Minimum of 5+ years experience in maintenance/ property management, preferably in commercial or retail property management
• Knowledge of building systems including plumbing, electrical, lighting, and familiar with grocery store type equipment
• Strong leadership and management capabilities
• Effective problem solving and analytical sills, with the ability to quickly identify and address maintenance related issues
• Excellent communication and interpersonal skills, with the ability to build strong relationships with internal and external stakeholders
• Ability to work independently, prioritize tasks, and manage multiple projects simultaneously
• Familiarity with computerized workflow management systems (ie Officetrax) and other maintenance and finance related software
• Exceptional presentation skills

Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars - Environment, Sourcing and Community - and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values - Care, Ownership, Respect and Excellence - guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits - these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.

If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.

We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.