Supervisor, Shipping, Edging and Mounting

Founded in 1976, Riverside Opticalab Ltd is a world leading manufacturer and supplier of optical solutions. Our mission is to improve sight and empower our customers with the best optical solutions powered by our expertise and efficiency, driven by simplicity and flexibility. We deliver personalized services and product offerings to meet our customer’s diverse and unique needs. By joining Riverside Opticalab, you become part of a team that is committed to continuous improvement and customer’s satisfaction. We are committed to creating an exceptional workplace that values highly skilled talent in a stimulating environment.

Riverside Opticalab Ltd is part of EssilorLuxottica, a global leader in the design, manufacturing, and distribution of ophthalmic lenses, frames, and sunglasses.

GENERAL FUNCTION

As Supervisor - Edging & Mounting, you will be responsible for the supervision and management of production operations for the edging & mounting department of the Ottawa lab. You will also be responsible for managing a team of over 25 employees, applying and ensuring that EssilorLuxottica and Riverside Opticalab Group's policies, principles, values and health and safety rules are respected.

MAJOR DUTIES AND RESPONSIBILITIES

Day-to-day operational management

• Control the workflow, analyze the nature of returns or rework and make the necessary corrections to maintain the quality and speed of lens manufacturing;
• Follow production schedules and the daily organization of his or her department in collaboration with all other departments;
• Propose technical or organizational solutions to production problems;
• Write and analyze KPI production reports;
• Ensure the supervision of the staff under his responsibility to ensure a productive atmosphere focused on results while maintaining a world-class level of quality;
• Monitor the inventory of raw materials, parts and consumables related to production;
• Monitor the maintenance of equipment and ensure the proper functioning and use of materials and equipment while maintaining a clean environment;
• All other related tasks.

Human Resource Management

• Ensure a climate conducive to the achievement of the objectives and the proper functioning of the group in accordance with human resources management policies, health and safety rules and Essilor's principles & values;
• Master the company's human resources management policies;
• Evaluate and conduct performance reviews of its personnel;
• Proceed and participate in the recruitment process and in employee training;
• Manage and support its team of team leads;
• Document and maintain the personnel file by recording significant events;
• Manage staff and apply appropriate disciplinary measures when necessary;
• Improve the skills and develop the versatility of its personnel;
• Ensure good communication within its team(s);

Administration

• Administer payroll by confirming hours worked and ensure vacation planning for his group;
• Follow up on personnel movements ( illness, incident reports, etc.) with Human Resources and keep their immediate supervisor informed;
• Administration of payable (purchases / supplier, receipt slip, invoice, etc.);
• All other related administrative tasks relating to his group.

QUALIFICATIONS

• Experience in edging and mounting is an asset;
• A minimum of 5 years of experience in personnel management;
• Ability to manage priorities and multiple tasks in a changing and fast pace environment;
• In-depth knowledge of optics (optical language, edging & mounting, types of lenses, products, reading prescriptions);
• Positive leadership, excellent communication, autonomy and strong sense of initiative;
• Strong analytical skills and technical and organizational problem solving skills;
• Rigorous, honest, results-oriented and customer centric (internal and external);
• Possess a strong ability to adapt to dynamic changes and evolving circumstances;
• Computer skills and knowledge of the Microsoft Office (Word, Excel, Powerpoint, etc.);
• Knowledge of production management methodologies, techniques and tools;
• Ability to communicate effectively in English (verbal and written);
• Bilingualism preferred

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 ( (be sure to provide your name and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.