Manager, MRHH Pharmacy Services

• Promote and develop a leading edge, safe, effective and efficient medication management system in accordance with the Mackenzie Health Medication Management Framework
• Strive for standardization of medication management practices across all sites of Mackenzie Health
• Manage the staffing, recruitment, development and performance of all pharmacy staff at the MRHH and RCC sites
• Influence and motivate staff through transformational leadership and encourage effective relationships among the interprofessional teams
• Take responsibility for medication management quality improvement initiatives and risk reduction strategies in conjunction with other managers
• Develop, implement and review evidence-based treatment protocols/guidelines
• Implement and maintain pharmacy automation and other equipment relevant to medication management
• Oversee procurement of medications and management of medication backorders and drug shortages
• Investigates and addresses issues identified through medication-related safety incident reports
• Participates in quality improvement and workload measurement activities by conducting audits, tracking indicators and workload statistics and benchmarking
• Achieve benchmark quality, operational and utilization performance targets
• Develop, manage, monitor, and review financial performance of the pharmacy department
• Serve as part of the Pharmacy Leadership Team “on-call”
• Adheres to Occupational Health & Safety responsibilities under the Occupational Health and Safety Act
• Performs workplace inspections and investigations, remedies issues and provides training/information to workers

• Registered Pharmacist, in good standing with the Ontario College of Pharmacists (Part A)
• PharmD or Masters preparation, an asset
• Post-graduate Pharmacy Residency Program (ACPR), preferred
• Minimum of 5 years of experience in an acute care hospital pharmacy
• Minimum of 3-5 years of recent progressive pharmacy leadership experience

• Knowledge of current evidence-based best practice pharmacotherapeutics and pharmacokinetics and their application to patient-centered pharmaceutical care
• Knowledge of NAPRA, Ontario College of Pharmacists Standards and Accreditation Canada Standards
• General knowledge of disease states, appropriate dosages, delivery techniques, formulations, routes of administration of all medications, interpretation of laboratory and clinical parameters and their application to patient assessment and monitoring
• Utilization of effective teaching, presentation, documentation & communication practices
• Understanding and interpretation of research methodology and outcomes & critical appraisal of study design
• Knowledge of health system technologies, distribution systems and their application
• Knowledge of aseptic technique & extemporaneous preparation of pharmaceuticals
• Knowledge of safe handling, acquisition, distribution & disposal of hazardous drug products
• Knowledge and utilization of credible medical information resources
• Knowledge of Microsoft applications
• Excellent written /oral communication skills.
• Ability to work well under pressure and on concurrent multidisciplinary projects
• Good organizational skills including project management and maintenance of records
• Demonstrates evidence of effective leadership and management skills inclusive of:
• Financial and human resource management
• Interpersonal/communication skills
• Strategic planning
• Problem identification and resolution
• Critical thinking
• Ethical decision-making
• Continuous quality improvement
• Patient and staff safety
• Collaborates and builds capacity across the organization, develops positive internal and external relationships in an atmosphere of trust, with strong conflict resolution and critical thinking skills
• Impact and influence to inspire large numbers of staff through effective communication skills
• Organizational awareness and the ability to encourage diversity
• Results orientation with a strong commitment to innovation and ongoing process improvement
• Service and quality orientation that anticipates customer and stakeholder needs
• Developing others
• Holding self and others accountable
• Established reputation for utilizing a consultative style of leadership and for pushing status quo and helping others recognize the need for change
• Business acumen (strong financial and human resource management)
• Development of effective business plans and project proposals.
• Ability to travel between sites
• Proven attendance record.
• Demonstrates understanding and complies with patient and staff safety policies and procedures that foster a safe and inclusive environment for all.
• Ability to perform the essential duties of the job.
• Effectively uses empathy in interactions with others.
• Demonstrates behaviours consistent with Mackenzie Health’s Commitment to Caring.
• Models behaviour that is aligned with the values of Mackenzie Health - Excellence, Leadership and Empathy.
• Commitment to providing an exceptional experience for staff and clients within a challenging and exciting health care environment.

Mackenzie Health is an inclusive and equal opportunity employer committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code.

We thank all applicants for their interest; however, only those under consideration for an interview will be contacted.