AML Compliance Senior Analyst

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Job Description

The AML/ATF Operations team is responsible for complying with the anti-money laundering/anti-terrorist financing (AML/ATF) regulations on behalf of all Canadian Domiciled entities of Manulife. This includes: The Manufacturers Life Insurance Company, Manulife Investment Management Limited, Manulife Securities, Manulife Investments and Manulife Bank. Reporting to the AML/ATF Program Director, the Senior AML Compliance Analyst will be responsible for the effective investigation and case management of sophisticated watch list scanning and transaction scenario monitoring for all lines of business in adherence to Manulife’s AML/ATF Policies.

Key Accountabilities:

Individual Accountabilities:

• Conducting Anti-Money Laundering assessment based on sophisticated referrals from Business Areas, and make a determination based on the unusual activity.
• Assessing higher risk daily transaction monitoring alerts understanding the indicators, facts and context of the transaction activity to make a determination on the appropriate course of action.
• Investigate and assess the risk of alerts identified by Manulife’s customer risk assessment tools.
• Prepare AML/ATF case reports and external reports for review outlining the depth of investigation activity, risk assessment and recommended remediation actions.
• Ensure accurate case management and record keeping protocols are maintained with regards to regulatory filing requirements
• Lead several UA assessments concurrently giving priority to each case.
• Performing AML due diligence as part of ongoing monitoring of high risk customers

Key Shared Accountabilities:

• Use judgment and knowledge of money laundering patterns to assess whether transactions are suspicious; conduct investigations and make recommendations as to the appropriate course of action; draft suspicious transaction reports where required.
• Investigate and assess the risk of alerts identified by Manulife’s customer risk assessment tools.
• Maintain proper records and audit trail of investigation activity and disposition actions for all alerts.
• Prepare case reports for review outlining the depth of investigation activity, risk assessment, and recommended remediation actions.
• Prepare FINTRAC regulatory reporting within prescribed timeframes to ensure compliance obligations are met and financial penalties are not delivered by regulator.
• Maintain a current understanding of money laundering and terrorist financing issues, including policies, procedures, regulations, industry best practices, criminal typologies and developing trends. Assist in identifying systemic procedural weaknesses and additional training enhancements for Offshore AML Team with a particular focus on unusual activity.

Additional Responsibilities:

• Assisting junior AML analysts with daily transaction monitoring and watchlist scanning when needed
• Provide support where/when required to Offshore AML Team
• Involvement in projects and initiatives related to Anti-Money Laundering
• Identifying and recommending opportunities for efficiencies and effectiveness of AML/ATF ongoing monitoring based on developing trends in criminal typologies and industry standard processes.

Job Requirement:

• 3+ years of AML/ATF experience, bank AML/ATF experience would be an asset
• Proven experience with AML/ATF management & reporting systems (e.g. PRM, FCRM, FINTRAC F2R)
• Understanding of the AML/ATF regulations and risk management
• Solid understanding of all Manulife products, processes and systems would be an asset
• CAMS certification would be an asset

Proficiencies:

• Sound AML regulatory knowledge
• Strong critical thinking and analytical skills
• Strong oral and written communication skills to communicate sophisticated issues and circumstances to all levels of staff and management
• Strong time management with ability to take ownership and operate independently to ensure that compliance objectives are achieved.
• Ability to remain calm and to deal optimally with contentious issues
• Detail oriented, able to handle several tasks, and adapt quickly to changing business needs to meet deadlines
• Technologically savvy - ability to learn to navigate multiple systems

What can we offer you?

• A competitive salary and benefits packages.
• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
• A focus on growing your career path with us.
• Flexible work policies and strong work-life balance.
• Professional development and leadership opportunities.

Our commitment to you

• Values-first culture
  We lead with our Values every day and bring them to life together.
• Boundless opportunity
  We create opportunities to learn and grow at every stage of your career.
• Continuous innovation
  We invite you to help redefine the future of financial services.
• Delivering the promise of Diversity, Equity and Inclusion
  We foster an inclusive workplace where everyone thrives.
• Championing Corporate Citizenship
  We build a business that benefits all partners and has a positive social and environmental impact.

#LI-Hybrid

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

The annual base salary for this role is listed below.

Salary range is expected to be between

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.