Bilingual Data Reporting Analyst

The Group Benefits Business Analytics & Advice team is looking for a Data Reporting Analyst to generate reports for our Customers and Advisors. The successful candidate will have the opportunity to understand the data demands of the Group Benefits business and respond to those demands with on the job learning via support from the Business Analytics team.

The Data Reporting Analyst will be responsible to independently coordinate production of reports and respond to Customers and Advisor demands. This bilingual position is a great way to engage with customers while learning the Group Benefits business.

Position Responsibilities:

• Communicate with internal and external customers to understand data requirements

• Prioritize reporting needs of customers

• Fulfill data needs of customers by report creation and escalation where necessary

• Expand technical and Group Benefit knowledge to expand the subset of reports they can create

• Work with Business Analytics and Advice teammates to improve report creation processes

• Be a first line of defense in supporting Group Benefits data governance

Required Qualifications:

• Attention to accuracy and detail is critical

• Excellent prioritization skills

• Strong team player with a high commitment to quality work and service

• Ability to develop positive internal business relationships and contacts

• Undergraduate Degree with interests in data and analytics are highly preferred

• Bilingual is required (French/English) -The successful candidate will be required to communicate in English and French in order to support clients from various jurisdictions outside of Quebec

Preferred Qualifications:

• Experience working with SQL queries for reporting is highly preferred.

• Experience with PowerBI is preferred.

• Working experience in change management and deployment cycle

• Experience in Microsoft Excel, Word and PowerPoint is highly preferred

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Salary range is expected to be between

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.