Director HR Business Partner

The opportunity:

We are looking for an experienced HR partner who demonstrates a focus and passion for the customer and for the business; someone who understands the complexities and nuances of building culture to inspire change at all levels, including senior leadership. More than anything, we're seeking an expert HR Business Partner who can work in the gray areas, all the while seeing the big picture, and can bring strategy and innovation to action and execution.

As an HR Partner for Manulife's Canada Segment, you will collaborate closely with senior leaders to gain a deep understanding of the business strategy, using this insight to develop people and talent strategies that enhance our culture and drive business success. Leveraging your HR Partner experience and expertise, you will provide consulting guidance, influence key initiatives and organizational changes, support the delivery of HR cycles and business initiatives, and play a crucial role in enhancing the experience and engagement of our colleagues and leaders.

Position Responsibilities:

• Be a strategic partner to senior leaders in developing/implementing HR initiatives which support business unit strategies and enable the organization to anticipate and adapt to existing and future needs, improve efficiency, and meet business objectives.
• Take an active role in conversations about the future, mission, goals, and overall strategy of the organization, able to offer insight and recommendations to influence key talent decisions.
• Be the face of “One HR” to leadership, ensuring HR services and resources are delivered seamlessly and, in a customer-centric way, to support acquisition, engagement and retention of employees in line with business needs.
• Actively analyze data with the goal of communicating insights back to the business to inform their people related strategies and priorities.
• Be a proactive and strategic talent partner to drive our talent identification and development process to ensure that the business has sufficient bench strength and that succession plans are in place for senior leaders and other critical roles.
• Support the delivery of all cyclical HR activities including the Employee Engagement Survey, Performance Planning, Talent Review, and Compensation Cycle for your assigned client groups
• Anticipate and identify people-related risks and change impacts and support the development of mitigation strategies.

Required qualifications:

• A minimum of 5 years of broad based and progressive HR Partner experience in a large, multi-faceted organization.
• Functional mastery in multiple Human Resources Management disciplines including organizational design, talent development, performance management, talent acquisition, employee engagement and more.
• Strong eye for business with the ability to understand the strategic direction, mission, values, culture, priorities, and operational challenges and the ability to create and implement effective HR strategies to support these objectives.
• A desire to learn all aspects of the business and understand its goals, combined with a deep caring for the business workforce and be a proactive force behind workforce strategy.
• Confidence in providing insight to senior leaders in all areas of Human Resources activities including driving decisions on talent, compensation, org design, human capital alignment, and employee retention, and comfort in challenging their thinking when needed.
• Excellent facilitation, influencing and communication skills; ability to build and maintain effective relationships.
• Ability to maintain confidentiality, integrity and discretion to achieve high credibility and trust.
• An action orientation, with the ability to manage and drive through ambiguity as needed.

Preferred qualifications:

• Post-secondary degree in business or human resources.
• Experience in planning and change management principles, organizational effectiveness and reward and recognition concepts.
• Good understanding of the relevant legislation, regulations and policies and the effective delivery of HR services.

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

#LI-Hybrid

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Salary range is expected to be between

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.