Insurance Sales Support Specialist

Accountable for providing excellent pre-sales support to all sources of business. This role is the first point of contact for producers and back offices for items relating to the insurance pre-sales process, including product information, case design, illustrations, and assistance with any marketing or new business and underwriting needs.

Responsibilities:

• Support Internal Sales Management in reporting and analytics
• Answer financial advisor queue calls with regards to advisor inquiries
• Assist Internal Sales Consultants in back-up support
• Attend Internal Sales Consultant sales meetings, training sessions, webinars and regional team meetings
• Act as national campaign administrator- create and manage Call Campaigns
• Develop individual territory prospecting lists and strategies for efficient prospecting
• Communicate effectively in facilitating advisors with website tools
• Assist with presentation materials
• Provide technical support in electronic paperwork signature process
• Complete requests for the sales desk
• Manage dispersal of leads that come from external sources
• Assist with Investment Comparisons
• Track relevant plan information
• Routinely contact third party benchmarking parties
• Proactively develop strategies to increase efficiencies in benchmarking tools

Requirements:

• Bachelor’s Degree or equivalent work experience
• Excellent communication, both verbal and written; excellent customer service skills
• Positive mindset, desire to learn, interest in sales
• Good understanding of the business unit and products
• Excellent computer skills (Word, Excel, Power Point) as well as database management
• Strong organizational skills/ detail oriented
• Excellent interpersonal skills
• Ability to work with shifting priorities and tight deadlines

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Salary range is expected to be between

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.