Bilingual-Drug Benefit Analyst

For over 75 years, Medavie Blue Cross has been a leading health and wellness partner for individuals, employers and governments across Canada. As a not-for-profit organization, we proudly invest in communities to help address some of Canada’s most pressing health care challenges. We are one of Canada's Most Admired Corporate Cultures, one of Canada’s Top 100 Employers, Canada’s Life & Health Insurer of the Year for 2021 and an Imagine Canada Caring Company.

Our 2,400 professionals work across six provinces, united by our shared values of being caring, accountable, responsible, innovative and community-minded. We’re committed to ensuring our employees thrive in our award-winning, collaborative culture focused on ensuring health, wellness, and personal and professional growth through a variety of programs and support across our organization.

Together with Medavie Health Services, we are part of Medavie - a national health solutions partner with over 8,250 employees. Our mission is to improve the wellbeing of Canadians.

Position Summary

The incumbent is a key player in meeting daily operational requirements and expectations of the Drug Management Solutions Team. Working in a fast-paced environment, the incumbent is apt at multi-tasking and manipulating large volumes of data while ensuring accuracy and minimizing errors.

Key Responsibilities

• Maintains provincial formularies and supports pricing analytics and benefit updates;
• Maintains price files and payment packages;
• Manages processes such as system adjustments, quality assurance and communication updates;
• Responds to inquiries to support the operational areas with respect to drug management issues;
• Supports activities related to market growth, including onboarding of new groups, changes to existing drug plans and programs, and drugs exemptions;
• Creates and updates drug prior authorization request forms in support of our special authorization drug process;
• Works in a team environment to deliver quality operational service;
• Develops and maintains detailed process documentation for all related aspects of the role.

Required Qualifications

• Education: College or other post-secondary education in healthcare, business, or a related field;
• Work Experience: Two or more years of related experience with preferred attention given to pharmacy technician or clinical experience; Experience in group insurance and operations would be considered an asset
• Other Qualifications: Good foundation in data analysis; Strong time management, multitasking and organizational skills, deadline driven; Able to work independently and with minimal supervision;
• Computer Skills: Agile in using the MS Office Suite of products and manipulating data; Basic knowledge of Excel formulas and functions with willingness to expand proficiency;
• Language Skills: In order to meet the needs of the English-speaking clientele, this position requires bilingualism

Core Competencies

• Knowledge - Technical and business aptitude with attention to detail
• Execution/Organizational Skills - Time management skills, the ability to multi-task and a high sense of urgency
• Customer Orientation - Strong customer focus and ability to maintain good relationships with clients
• Team work - Ability to create relationships with colleagues in multiple regions.
• Analytic Thinking/Problem Solving - Ability to analyze, problem solve with attention to detail and accuracy
• Communication - Good verbal and written communication skills, with the ability to communicate complex processes or information effectively
  

We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible, we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs. We are committed to making sure recruitment, retention, advancement, and compensation are fair and accessible while following all relevant human rights and privacy laws. We appreciate everyone who has shown interest in this position. Only those selected for an interview will be contacted.