Cloud Solution Architecture Manager

The Canadian Microsoft Cloud Solution Architects (CSAs) are the backbone of the customer journey.  Enabling our customers to realize their full potential through accelerated adoption and optimized use of the Microsoft Cloud.

With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. Come join CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more.

The Cloud Solution Architect Manager is a pivotal role in this endeavor, managing the best and brightest capabilities within our team of CSAs.  The leader provides technical, strategy and business context coaching to a team of Cloud Solution Architects.  Who’s focus is on delivering customer satisfaction and cloud consumption in alignment to a customer’s overall priorities and objectives.  Inspirational leadership, business acumen, people development and operational excellence are keys to success in the CSA Manager role. 

In the Customer Success team, we are looking for people with a passion for delivering customer success. As a Cloud Solution Architect Manager, you will run a team of 10-12 CSA’s who enable customers to achieve their outcomes, based on their investments in Microsoft technology. Leveraging your leading technical team’s expertise, you will drive the team to ensure customers get value from their MS investments. Microsoft aspires to help our customers architect and deploy first class cloud infrastructure solutions in Azure to be AI Ready by applying scalable best practices in the cloud with Cloud Adoption Framework (CAF) and Well-Architected Framework (WAF).   Azure is the most comprehensive, innovative, and flexible cloud platform today and Microsoft is hiring professionals that will drive customer cloud adoption for AI Innovation within the most important companies in the market.

This role is flexible in that you can work up to 50% from home.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.