Jobillico

Sign in

This recruiter is online.

This is your chance to shine!

Apply Now
Motrec International

IT Technician

4685 Boulevard De Portland, Sherbrooke,QC
  • To be discussed

  • 40.00 h - Full time

  • Permanent job

  • Day

  • 1 position to fill as soon as possible

Apply Now

Benefits

Technical Support & Service Desk
  • Provide Tier-One (Level 1) and Tier 2 (Level 2) troubleshooting issues related to Laptops, Desktops, Printers, Barcode scanners and shop-floor equipment.
  • Respond to IT support tickets, prioritize issues, and ensure timely resolution within SLA guidelines.
  • Set up, configure, and troubleshoot desktops, laptops, printers, barcode scanners, and other IT equipment across office and production floor.
  • Assist with password resets, user provisioning, and account administration in Active Directory and Office 365.
  • Provide technical support for remote employees, including VPN connectivity and mobile device management.
  • Maintain an up-to-date inventory of IT assets, licenses, software and access rights.
Security & System Maintenance
  • Software Updates: Ensure company devices are up to date with security patches and required software updates.
  • Assist in troubleshooting connectivity issues, Wi-Fi configurations, VLAN settings, and minor network-related incidents.
  • Follow and enforce IT security policies, including monitoring antivirus and endpoint protection software for both office and factory environments.
  • Support backup procedures and assist with restoring lost or corrupted data as needed.
Project Management (Junior-Level Tasks)
  • Support the IT Manager in small-scale IT Projects, IT enhancements and process improvements
  • Maintain IT documentation, including standard operating procedures
  • Help track and organize project tasks, ensuring deadlines and deliverables are met.

Work environment

Work environmentsMotrec International0
Work environmentsMotrec International1
Work environmentsMotrec International2
Work environmentsMotrec International3

Requested skills

Required Qualifications:
  • Education: Minimum high school diploma required; college diploma in Information Technology, Computer Science, or a related field preferred.
  • Experience: Minimum 2 years of IT support experience (Level 1 & 2); project management or coordination experience is a plus.
  • Technical Skills: Strong knowledge of Windows and Mac OS environments, Active Directory, Office 365, and Ticketing tools.
  • Soft Skills: Strong analytical and problem-solving abilities, excellent communication and interpersonal skills, attention to detail and the ability to work both independently and collaboratively.
  • Bilingual francais/anglais

Equal Opportunity Employer

This employer is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors. Disability-related accommodations are available on request for candidates taking part in all aspects of the selection process.

Requirements

Level of education

High school

Diploma

DES

Completed

Work experience (years)

0-2 years

Written languages

Fr : Advanced

En : Advanced

Spoken languages

Fr : Advanced

En : Advanced

Apply Now

More similar jobs like "IT Technician"

Search more jobs

We create the perfect match

Jobillico displays the best jobs that fit your profile.

Upload your resume

Send by email

You must fill in all of the fields

(Please use the semicolon as email separator.)