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Nap Gladu

After-Sales Service Manager

2115, rue Saint-Cesaire, Marieville,QC
  • 55000.00 to 65000.00 $ per year according to experience

  • Full time

  • Permanent job

  • Day

  • 1 position to fill as soon as possible

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Benefits

An After-Sales Service Manager plays a key role in supporting customers in resolving issues after the sale of cutting tools. For this position, the ideal candidate must possess the following skills:

1. Excellent interpersonal and customer service skills

Ability to manage complex projects.

Active listening, particularly with customers (identifying issues and providing solutions).

2. Rigor and Organization

Proficiency in sales tools and software (Epicor: data entry, quoting, and invoicing platforms).

Effective management and adherence to deadlines and sales procedures.

3. Leadership and Teamwork

Collaborate closely with sales, supervisory, and other teams to ensure effective after-sales service.

Have a positive influence on various teams.

Experience/Training Required

DEC in Administration or equivalent, recognized in Quebec

2-3 years of experience in customer service, an asset

Work environment

Work environmentsNap Gladu0
Work environmentsNap Gladu1
Work environmentsNap Gladu2
Work environmentsNap Gladu3

Equal Opportunity Employer

This employer is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors. Disability-related accommodations are available on request for candidates taking part in all aspects of the selection process.

Requirements

Level of education

College

Diploma

DEC

Completed

Work experience (years)

3-5 years

Written languages

Fr : Advanced

En : Intermediate

Spoken languages

Fr : Advanced

En : Intermediate

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Internal reference No.

Req #548

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