Description
A career as a Digital Product Owner at National Bank means acting as an active member of the Digital team by participating jointly with the Digital Strategist in the success of digital customer journeys on our informational site bnc.ca. This job allows you to have a positive impact on our organization, thanks to your leadership, your outstanding organization and your experience in project delivery in an "Agile" context.
Your job
- Act as a Product Owner (PO) according to the Scrum/Agile methodology in a redesign project transposing into digital journeys within the Digital Studio.
- Participate in close collaboration with the digital strategist in the delivery of initiatives and contribute to improving our customers' engagement by continuously optimizing our journeys.
- Continuously build, manage, and prioritize the backlog based on value and impact
- Ensure that the various stakeholders in the team clearly understand the expected delivery objectives and respect the acceptance criteria
- Manage projects in multidisciplinary teams, with the role of being the guardian of customer value and bringing added value to the Bank
- Inform stakeholders as an expert on the progress of the initiative and the progress of the solution, and influence them, effectively sharing the vision of the product
Your team
Within the Digital Individuals sector, you are part of a large team of about ten colleagues and you report to the Senior Director, responsible for digital POs. Our team stands out for the interest in deploying easy-to-use pathways, adapted to the needs of our customers. We aim to offer you maximum flexibility to promote your quality of life. This is reflected in a hybrid work environment, as well as a flexible and adaptable schedule.
The Bank values continuous development and internal mobility. Our personalized training programs, based on learning in action, allow you to master your craft and develop new areas of expertise. Tools such as the Data Academy, language training, the Harvard Learning Center, and coaching and mentoring support are available to you at all times.
Prerequisite
- Industry-related bachelor's degree and six years of relevant experience OR Industry-related master's degree and four years of relevant experience
- Experience in journey optimization as a Product Owner (P.O.)
- Ability to work in Agile mode
- Digital Marketing Knowledge
- Omnichannel experience and digitalization
- Knowledge of artificial intelligence and personalization
- Good knowledge of Atlassian tools (Jira and Confluence).
Your benefits In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family. * Health and wellness program, including many options * Flexible group insurance * Generous pension plan * Employee Share Ownership Plan * Employee and Family Assistance Program * Preferential banking services * Opportunities to get involved in community initiatives * Telemedicine service * Virtual sleep clinic These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family. Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged. We're putting people first We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees. We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team? Come live your ambitions with us!
