Senior Analyst North American Settlements

A career in the Financial Markets Operations, North American Settlement team at National Bank means acting as a specialist in the various North American transaction settlement processes. This job allows you to have a positive impact on our organization, thanks to your knowledge of transaction settlement so that everything is done accordingly and on time and minimizes related financial risks.

Your job

• Coordinate and ensure the smooth running of daily activities, while supporting the manager in meeting cost objectives and service deadlines.
• Act as a resource person for our business partners
• Contribute to the optimization of procedures in the sector and collaborate in the development of processes
• Analyze several types of conciliation and management of complex cases, explain discrepancies and make recommendations to resolve issues
• Master the end-to-end of the various processes linked to North American settlements in order to provide quality support
• Support and accompany team members in their challenges and responsibilities (training, answering complex questions, etc.).

Your team

This position reports to the North American Settlement Director and you are part of a large team of 11 colleagues who values customer satisfaction, performance, collaboration and innovation.

Our training programs based on learning in action allow you to master your profession. Personalized training content is available to support your continued learning. Access to colleagues with different expertise, experiences and diverse profiles enriches your development from all points of view.

This position offers you the opportunity to work in a hybrid manner to ensure a work-life balance.

Prerequisites

• Three-year college diploma or academic equivalent, related to the sector of activity and three years of relevant experience
• Have a good general understanding of the main processes and activities and a good command of the end-to-end activities of the financial markets
• Take advantage of technologies (IT savviness)
• Proficiency in Excel
• Ability to think in process mode
• Demonstrate initiative and agility
• Decision-making power and autonomy
• Communication skills

Your benefits In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.    * Health and wellness program, including many options * Flexible group insurance * Generous pension plan * Employee Share Ownership Plan * Employee and Family Assistance Program * Preferential banking services * Opportunities to get involved in community initiatives * Telemedicine service * Virtual sleep clinic    These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.   Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.   We're putting people first We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.     We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team?    Come live your ambitions with us!