Senior Clerk

A career as a senior clerk on National Bank’s Private Banking 1859 team, your ability to work in synergy with several partners will shine. In this role, you’ll take charge of administrative needs and requests from collaborators and partners.

Your job:

• Perform various administrative tasks independently according to established policies, standards, and procedures.
• Respond to requests from clients and partners involved in files by offering professional and courteous service.
• Conduct checks and analyses to ensure the accuracy of data and operations.
• Manage and provide administrative follow-up of files.
• Produce the various reports and statistics required by different partners and ensure data integrity.
• Help the Account Manager and the Account Representative coordinate and distribute work.
• Open business and personal files and complete various requests for clients.
• Make sure that your unit meets quality standards, while making the necessary corrections to work methods and procedures.

Your team:

You’ll be part of a passionate team that is committed to going the extra mile to serve a discerning clientele in a market with strong potential. You'll work closely with other members of the sector and report to the Vice-President, Private Banking 1859.

 

We want to contribute to your quality of life by offering you flexibility in your work.  For example, we offer a hybrid work model (remote and in the office), work schedule arrangements to help you achieve work/life balance, and flexible leave that you can take when it's important to you.

Prerequisites

• High school diploma and 3½ years of relevant experience or college diploma and 1½ years of relevant experience
• Experience in sales and customer service
• Knowledge of banking products and services for businesses
• Knowledge of LIS and ICOP applications
• Proficiency with Word and Excel 

Your benefits In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.

• Health and wellness program, including many options
• Flexible group insurance
• Generous pension plan
• Employee Share Ownership Plan
• Employee and Family Assistance Program
• Preferential banking services
• Initiatives promoting community involvement
• Telemedicine service
• Virtual sleep clinic

These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family. Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged. We're putting people first: We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees. We want our recruitment process to be fully accessible. If you require accommodations, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team? Ready to live your ambitions?