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National Bank

Senior Customer Data Analyst

Montreal,QC
  • To be discussed
  • 1 position to fill as soon as possible

A career in customer data analytics allows you to put forward your passion for business intelligence. You have the opportunity to provide data to support or enhance the Bank's customer experience.  As part of an experienced team dedicated to data, you can influence decision-makers through your analyses and the production of dashboards.

We are committed to promoting the creation of a respectful and inclusive workplace that allows everyone to reach their full potential and thrive at work. We are convinced that our teams are enriched by the differences of each and every one of us. The Analytics & Data team is continually and proactively seeking to increase the diversity of its teams and will bring a strong focus on diversity and inclusion to the context of this team.

Your job

  • Follow complex steps to produce monthly results by using scripts to turn data into insights.
  • Identify and resolve data ingestion issues to ensure data quality.
  • Simplify technical problems for IT teams and business stakeholders.
  • Integrate, explore, transform and analyze data from various platforms (SQL, Power BI, Python) while maintaining quality and security standards.
  • Design, deploy and maintain advanced analytical solutions to solve complex business problems.
  • Prepare and present clear reports and presentations, tailored to different audiences.
  • Collaborate with business line teams and other partners to deliver and track key metrics, supporting the design and implementation of innovative initiatives.

Your team

This position reports to the Senior Director, Analytics and Business Intelligence under the Analytics and Data sector. As part of an experienced team dedicated to data, you will be able to influence decision-makers through your analyses and the production of dashboards. The team is made up of data scientists, analytics partners, data analysts, and BI developers.

Our apprenticeship-in-action training programs allow you to master your craft. Personalized training content is available to support your continuous learning. Access to colleagues with different expertise, experiences and diverse profiles enriches your development from all points of view.

Prerequisite

  • Bachelor's degree (or academic equivalent) related to the industry and 3 years of relevant experience or Master's degree and one (1) year of experience in financial engineering, economics, statistics, mathematics, econometrics or related to the industry.
  • Proficient in SQL, Python, automation tools and Power BI.
  • Rigor, concern for data quality and ability to identify and solve data ingestion problems.
  • Ability to popularize technical problems for different audiences.
  • Experience with various platforms and environments such as Databricks, Snowflake, AWS, and Visual Studio Code (asset).

Your benefits In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.    * Health and wellness program, including many options * Flexible group insurance * Generous pension plan * Employee Share Ownership Plan * Employee and Family Assistance Program * Preferential banking services * Opportunities to get involved in community initiatives * Telemedicine service * Virtual sleep clinic    These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.   Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.   We're putting people first We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.     We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team?    Come live your ambitions with us!

Work environment

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Requirements

Level of education

undetermined

Diploma

undetermined

Work experience (years)

undetermined

Written languages

undetermined

Spoken languages

undetermined

Internal reference No.

25800