Senior Site Reability Engeeniring Developer (SRE)

A career as a Site Reliability Engineer (SRE) in the Digital Channels team at National Bank means acting as a specialist in the reliability, efficiency, and performance of systems supporting applications used by nearly 2 million clients. Through your strong technical skills, teamwork abilities, effective communication, collaborative problem-solving, and commitment to continuous learning, you will have a positive impact on the customer experience.
Your job

• Promote and implement best practices for resilience and stability with teams.
• Support and collaborate with teams to create reliable and scalable systems.
• Automate repetitive tasks to reduce manual intervention and minimize errors.
• Optimize infrastructure and applications to improve resilience and reduce downtime, both in non-production and production environments.
• Contribute to improving deployment processes to ensure fast and stable production rollouts.
• Understand the key workflows of our critical environments and identify single points of failure.
• Analyze failures to extract lessons and prevent recurrence.
• Support IT teams in improving their documentation and architecture diagrams by including resilience and stability information.
• Participate in incident resolution by identifying root causes and applying effective solutions.
• Participate in the continuous monitoring of systems and applications to detect performance anomalies.
• Participate in configuring alerts to signal critical incidents and enable rapid response.

Your team
Within the Digital Delivery department, you will be part of a large team of around 100 colleagues. Our team stands out for its expertise in customer experience development, consistent delivery quality, and dynamic collaboration environment.
The bank values continuous development and internal mobility. We offer a variety of growth opportunities, such as specialized training, practice communities, and personalized mentoring sessions with seasoned experts. Additionally, we actively encourage participation in industry conferences and events, providing opportunities for informal learning and networking with peers and thought leaders. We firmly believe that continuous learning is essential to stay at the forefront of the industry, and we invest in the professional development of our team members, helping them reach their full potential while contributing to our collective success. Tools such as the Data Academy, language training, the Harvard Learning Center, and coaching and mentoring support are available to you at any time.

Requirements

• Bachelor's degree with a specialization in Information Technology.
• Expertise between 5 and 8 years in online services development within a complex environment composed of both new and legacy technologies.
• Excellent understanding of DevSecOps principles, monitoring, and observability.
• Expertise in designing complex software systems supporting thousands of concurrent customers and in monitoring complex ecosystems.
• Strong ability to solve complex multi-system problems.
• Proficiency in at least one programming language (Java, JavaScript, Python, Go, Bash) for script development and task automation.
• Mastery of DevOps principles and CI/CD tools (Github, ArgoCD) for implementing continuous deployment pipelines.
• Experience with the AWS cloud platform (service development, deployment, automation, and operations).
• Experience in capacity analysis (CPU, Memory, Latency, IO, Bandwidth, etc.).
• Strong networking skills (TCP/IP, DNS, Load Balancing, HTTP/HTTPS) for diagnosing and resolving connectivity issues.
• Proficiency with monitoring and logging tools (Datadog, Splunk) to monitor performance and diagnose systems.
• Experience with load testing and analysis.
• Experience in managing relational and non-relational databases (MongoDB, Redis) to ensure availability and performance.
• Understanding of cybersecurity practices to secure systems and data.
• Experience in incident management and post-mortem analysis to improve service reliability.

Your benefits

In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.

• Health and wellness program, including many options
• Flexible group insurance
• Generous pension plan
• Employee Share Ownership Plan
• Employee and Family Assistance Program
• Preferential banking services
• Opportunities to get involved in community initiatives
• Telemedicine service
• Virtual sleep clinic

These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.
Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.

We're putting people first

We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.
We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team?
Come live your ambitions with us!!