Palliative Care Volunteer And Bereavement Coordinator

QUALIFICATIONS
* Bachelors Degree in Social Work (BSW)
* Eligible for, or maintains licensure to practice as a Social Worker in the province of Manitoba
* Minimum three (3) years of professional experience in a Health Care setting, specifically Acute, Community or Long Term Care
* Expertise in clinical practice, consultation, and team building in palliative care settings
* Relevant experience in case management
* Knowledge of existing community resources and agencies providing services that would benefit palliative clients
* Demonstrated ability to promote participation, collaboration and partnerships
* Knowledgeable of PMH policies and procedures related to the Palliative Care Program.
* Province of Manitoba Class 5 Drivers License, and access to a personal vehicle to provide service within the Prairie Mountain Health
* Demonstrated leadership
* Demonstrated written and oral communication skills
* Ability to prioritize in a changing environment
* Strong organizational, decision making and problem solving skills
* Ability to display independent judgment
* Ability to respect and promote a culturally diverse population
* Ability to respect and promote confidentiality
* Ability to perform the duties of the position on a regular basis

POSITION SUMMARY

Reporting to the Regional Manager Clinical Programs, the Palliative Care Volunteer and Bereavement Coordinator is a member of the interdisciplinary Palliative Care Team and is responsible for developing and/or providing resources to support individuals and families living with terminal illness and/or with grief and bereavement. The Palliative Care Volunteer and Bereavement Coordinator works collaboratively (directly or through consultation) with community volunteer organizations for the delivery of palliative care supportive services. Additionally the Coordinator works collaboratively with the PMH Interdisciplinary teams and the Palliative Care Program in the development of Palliative Care grief and bereavement care within PMH.

RESPONSIBILITIES:

Overview:

1. Acts as the lead resource for both volunteer and bereavement services; supporting clients, families, staff and communities within PMH.
2. Develops, implements (as able) and evaluates volunteer training for volunteer committees within PMH.
3. Maintains a volunteer database and records statistics on volunteer services as indicated by PMH and Provincial requirements.
4. Possesses an understanding of the social, psychological, spiritual and recreational needs of clients and families as related to palliative care services.
5. Ensures ongoing support of volunteers and volunteer services within the Palliative Care program structure.
6. Oversees the creation and distribution of a volunteer newsletter and other communication processes.
7. Recommends quality improvement opportunities within the regional Palliative Care Program when identified.
8. Collaborates with existing volunteer committee as well as communities with an identified need to develop a volunteer committee structure.
9. Acts as a resource on Palliative Care issues to staff and facilities within the region.
10. Assists with training of multidisciplinary caregivers to enhance the support and comfort to clients and their families, from diagnosis through bereavement.
11. Engages in joint research initiatives as appropriate to Palliative Care services.
12. Participates in the development of effective models for the delivery of integrated psychosocial palliative care.
13. Supports staff and volunteers in the delivery of bereavement follow-up for families.
14. Assists clients and families to find resources for individual and family grief counseling.
15. Adheres to Palliative Care policies, procedures and guidelines; ensuring that program goals are met.
16. Works with the PMH interdisciplinary teams and provincial resources in the development of and delivery of bereavement services.
17. Collaborates with Regional Manager Clinical Programs and Palliative Care nursing staff to resolve issues that may arise.
18. Advises and assists management in ensuring that program planning is responding effectively to clients’ needs.
19. Sundry duties as assigned.