Description
The Security System Technician is responsible for the installation, programming and support of our offerings. This includes video surveillance - CCTV, security cameras IP base, access control and intrusion systems.
Responsibilities
- Install, maintain and repair all hardware and software associated to security solutions
- Complete work reports with client sign-off
- Follow all Customer Service policies and procedures
- Follow job site rules and regulations for health and safety reasons
Installs
- Review and mark up plans and diagrams associated to new installs
- Stay within approved budget and resources for each project
- Train customers on the use and functionality of their installed security solution
- Program system for proper functionality according to customer requirements
- Follow guidelines from product manuals to stay within their functionality
Service Calls
- Work with customer to understand reported problem
- Determine root cause of the problem, resolve it and prevent re-occurrence
Read more
Work environment
Requested skills
Basic Requirements
- Technical College Diploma in appropriate field or 5 years of equivalent experience
- Valid driver’s license
- Minimum 2 years in commercial security system install and repair
- Bilingual
Additional Qualifications
- Able to pass all Security and other Clearances as required
- Ability to travel throughout the service area, with occasional overnight stays
- Knowledge of Microsoft Windows Operating Systems and Microsoft Office Suite
- Computer programming and or networking education and or experience will be considered an asset
- Knowledge of Security systems, Access control, CCTV, Digital Video and Controlling software
- Ability to read and interpret mechanical/electrical drawings and diagrams
- Strong organizational skills with the ability to prioritize and get things done
- Positive teamwork with co-workers, customers and contractors
- Ability to work independently with minimum supervision
- Ability to meet the physical requirements of the position, such as lifting over 25Lbs, climbing ladders
- Coordinate, install and program systems as per the customer’s specifications
- Collaborate with Sales Representatives and Project Managers
- Work to meet project estimation and deadlines
- Standby (on call) rotation and overtime for after hours, weekends and holidays
Product Certifications (assets)
- Access Control: Kantech, Genetec, Salto, RBH, Keyscan, S2 CDVI, DSC/Tyco, Honeywell, Paradox
- Video Surveillance CCTV: Milestone, Genetec, ISS, Exacq
- Cameras : Samsung, Hikvision, Axis, Bosch, Pelco, Mobotix
Equal Opportunity Employer
This employer is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors. Disability-related accommodations are available on request for candidates taking part in all aspects of the selection process.
Requirements
Level of education
College
Diploma
Certificate
Completed
Work experience (years)
3-5 years
Written languages
Fr : Intermediate
En : Intermediate
Spoken languages
Fr : Intermediate
En : Intermediate
