Description
As Canada’s leading integrated freight, package, and logistics provider, we’ve been helping promises get where they need to be for more than 60 years. How does the magic happen? The journey starts with you. The places we go, the elements we brave, the promises we deliver - it’s all possible because of our people. So, whether you’re looking to build new skills, make an impact in your community, or inspire your team, we go there for you.
ASSIGNMENT: This is a long term contract role that could last 2 years.
This Role does require flexiblity; working holidays, evening, nights and weekends. There will be rotating work schedule and shifts.
Job Description
- Receive pre-alerts for incoming shipments
- Create recovery schedule based on all pre-alerts received
- Dispatch runners and line-haul drivers according to schedule
- Resolve any issue arising from recovery attempt
- Runners
- Line-haul drivers (Agent and Purolator)
- Ground handlers
- Customs
- Warehouse
- Coordinate with stakeholders to facilitate customs clearance
- Coordinate pick-up and delivery with bonded warehouse
- Work with Canada Customs, broker/s and other stakeholders to ensure compliance with the Courier Low Value Shipment (CLVS) program and Pre-arrival Review System (PARS)
- Receive supplier invoices for all tasks performed
- Prepare supplier invoices for payment
- Follow up on supplier invoice payments with AP
- Apply customer contract according to activities performed
- Enter all billable activities into designated computer system
- Work with billing team to ensure clients are invoiced on time
- Respond to overseas customer queries related to inbound loads
- Prepare monthly CLVS reports for CBSA
- Coordinate with warehouse to manage return shipments
- Attend to destruction of shipments with CBSA supervision
- Ensure signed E15 forms are sent to broker for CREDITS program
- Arrange return shipments with export shipping agents
- Complete Export declaration in CERS for return shipments
- Routing of shipments and preparation of pre-alert documents
- Booking of all shipments with airlines, steam ship companies and trucking firms
- Oversee consolidation and assembly of shipments at gateway
- Coordinates palletizing, crating, etc, for export shipment for Global Expedited Accounts
- Document preparation for international Global Expedited shipments, including but not limited to MAWB, HAWB, commercial invoice and certificates of origin
- Working closely with Operations to ensure customer satisfaction
- Work with Bonded warehouses to ensure regulatory compliance as stipulated by the CBSA
- Require flexibility in working hours:
- Availability on CAD/US holidays,
- Evening, Night and Weekend shifts,
- Rotating work schedules and shifts
- Perform other functions as required
Qualifications
- Excellent administration skills require accuracy and attention to detail.
- Proficient in Microsoft Office. Excel & Word are mandatory.
- Excellent customer service skills and customer focus
- Excellent verbal and written communication skills
- Bilingualism is an asset.
- Ability to multitask, accustomed to working with minimal supervision, confident and conscientious
- Proficiency in both International and Cross Border import and export procedures
- Knowledge of Air/Ocean Imports documentation and procedures
- Experience in multiple freight forwarding product offerings.
- Experience or demonstrated knowledge in Customs Regulations and bonded warehouse procedures/requirements.
- Experience in cutting MAWB, HAWB, Ground Bills of Lading and Export Declarations
- Experience in customs documentation preparation and working knowledge of INCO terms.
- CIFFA 1 & 2 certification are assets.
POSTING DETAILS
Location: 530 - Corporate
Working Conditions: Office Environment
Reports to: Manager E Business Solutions National
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Purolator is an equal opportunity employer committed to diversity and inclusion. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, Aboriginal/Indigenous status or any other factors considered discriminatory. If you require an accommodation during the recruitment process, we will work with you to meet your needs.
We recognize that our employees and their families are key stakeholders. We will only be successful as a business if we provide our employees with a safe and healthy workplace and we have the right people in the right roles with the support they need to succeed. We hire for attitude and train for skills. To learn more about us and our values, go to www.purolator.com.
At Purolator, every day is an opportunity for our employees to connect with one another and with our customers to help make a positive impact in the communities where we live, work and play.
