L & D Trainer Operations Job Details | Purolator

It’s not a package. It’s a promise®.

As Canada’s leading integrated freight, package, and logistics provider, we’ve been helping promises get where they need to be for more than 60 years. How does the magic happen? The journey starts with you. The places we go, the elements we brave, the promises we deliver - it’s all possible because of our people. So, whether you’re looking to build new skills, make an impact in your community, or inspire your team, we go there for you.

As a Learning and Development team member, the Operations Trainer plays a crucial role in delivering onboarding training for employees in the Centres of Excellence and regional Purolator locations. This position involves close collaboration with Key Stakeholders including Learning and Development (L&D), Operations, Human Resources (HR) and Health and Safety (H&S) to identify training needs and provide both new and refresher courses to employees. The Operations Trainer is responsible for coaching, mentoring, and evaluating team members, which is essential for fostering growth and development within the organization.

• Deliver in-class/virtual training for front-line operations employees and provide specialized training in transportation and logistics
• Responsible for maintaining and updating all training records within the Learning Management System (LMS) for all employees that fall within their responsibility.
• Coach, mentor, and evaluate employees on proper job performance procedures and standards, such as Practical demonstrations on the job, Road Evaluations and Certifications (Route Rides) competency evaluations (All operations groups)
• Continuous development of training skills as it evolves (i.e. ongoing personal development to continue learning as the business changes, towards continuous improvement)

• Provide ongoing input on training programs based on feedback from Internal business partners

• Adult Education Certification or equivalent experience

• Working knowledge of Word, Excel, PowerPoint, and Outlook
• Experience with digital platforms such as Microsoft Teams and WebEx would be required
• Ability to work independently or in groups to achieve training goals
• Bilingualism is an asset
• Coach, mentor, and evaluate employees on proper job performance procedures and standards
• Must complete/have completed Purolator’s Defensive Driving and Courier Methods and Procedures course.
• A valid non-probationary Driver's License with a Clean Driving Abstract (please upload a current driver's abstract with your resume)
• Ability to travel 20% to 50% of the time to Purolator Locations.
• Must be flexible with work schedule to accommodate business needs

Purolator is an equal opportunity employer committed to diversity and inclusion. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, Aboriginal/Indigenous status, or any other factors considered discriminatory. If you require an accommodation during the recruitment process, we will work with you to meet your needs.

We recognize that our employees and their families are key stakeholders. We will only be successful as a business if we provide our employees with a safe and healthy workplace, and we have the right people in the right roles with the support they need to succeed. We hire for attitude and train for skills. To learn more about us and our values, go to www.purolator.com.

At Purolator, every day is an opportunity for our employees to connect with one another and with our customers to help make a positive impact in the communities where we live, work and play.