Description
Posting Date:
Posting Number: 66207
Work Location Type:
Job Code: 1605
Location: Corporate Office
Reports to: Mgr Retail Strategy & Transformation
It’s not a package. It’s a promise®.
As Canada’s leading integrated freight, package, and logistics provider, we’ve been helping promises get where they need to be for more than 60 years. How does the magic happen? The journey starts with you. The places we go, the elements we brave, the promises we deliver - it’s all possible because of our people. So, whether you’re looking to build new skills, make an impact in your community, or inspire your team, we go there for you.
DescriptionThis is a contract role lasting 8 months, but could be extended.
This position will be supporting two Managers reporting to GM Retail, will aid in decision-making for their portfolios, and will be responsible for the overall health of the national Retail Network which comprises 147 stores (400+ employees), 550+ agents, and 300+ drop boxes. This position will ensure that all processes function successfully, customer servicing is of the highest caliber and the financial health of the business is measured and reported. The manager will work closely with major support groups including Operations, Training, Quality, Engineering, PMO, and Finance to ensure the Retail network has the appropriate resources to function effectively.
Responsibilities• Responsible for implementing projects/changes to the retail store network.
• Work with Training Department to launch new online training initiatives to meet Retail's geographic challenges.
• Work with in-market trainers to ensure training is delivered and the Retail requirements are met.
• Develop refresher assessments to ensure long-tenured employees continue to receive training.
• Develop Health of the Franchise reporting to be delivered to all related constituents to assist with improvement, EC, OC, Operations, etc.
• Align with Operations, and Partner Managers to ensure there are sufficient Drop boxes to meet customer and financial requirements.
• Develop good relationships with colleagues to ensure milestones are established and roles are clearly defined.
• 3 to 5 years of experience required.
• Strong analytics and Critical thinking required.
• People Management skills.
• Strong influencing abilities and taking Initiative.
• Multi-tasking abilities.
• Ability to make decisions and results-driven.
• Ability to train others.
• Project Management Skills.
• Strong written and spoken communication.
College Degree - Business
POSTING DETAILS
Location: 530 - Corporate
Working Conditions: Office Environment
Posting Number: 66207
Reports to: Mgr Retail Strategy & Transformation
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We recognize that our employees and their families are key stakeholders. We will only be successful as a business if we provide our employees with a safe and healthy workplace, and we have the right people in the right roles with the support they need to succeed. We hire for attitude and train for skills. To learn more about us and our values, go to www.purolator.com.
At Purolator, every day is an opportunity for our employees to connect with one another and with our customers to help make a positive impact in the communities where we live, work and play.
