Description
As Canada’s leading integrated freight, package, and logistics provider, we’ve been helping promises get where they need to be for more than 60 years. How does the magic happen? The journey starts with you. The places we go, the elements we brave, the promises we deliver - it’s all possible because of our people. So, whether you’re looking to build new skills, make an impact in your community, or inspire your team, we go there for you.
Job Summary:
The Senior Business Analyst will serve as a functional subject matter expert for all order to cash
processes within SAP and legacy systems. They will be expected to provide input and
recommendations to IT resources on functional system requirements and act as a validation and
quality assurance professional across the different stages of the Testing lifecycle as it relates to all
Order to Cash (OTC) functions. They will be expected to provide input and recommendations to IT
resources on functional system requirements and act as a validation and quality assurance
professional across the different stages of the Testing lifecycle as it relates to all Order to Cash (OTC)
functions.
In addition, the Senior Business Analyst will be responsible for supporting all OTC functions in
ensuring complete analytical and testing coverage of all system implementations that impact the
Order to Cash process in all lines of business. They will be required to support the stabilization
activities and issue resolutions of OTC as well as be the Subject Matter expert within OTC.
This is an expanding role that encompasses a broader scope of responsibilities supporting all
functions within the order to cash space and will be cross functional in nature. This role will be
expected to be an independent, objective oversight of the Order to Cash end to end process, helping
deliver key findings and recommendations to functional owners, along with identifying areas of
opportunities for enhancements that continuously drive process and systematic improvements.
Key Accountabilities:- Supports long-term ERP Roadmap aimed at transforming our business processes specifically in the Order to Cash process
- Assist with the completion of detailed scope and business requirements
- Responsible for all of testing activities within Order to Cash: Develop business requirements, read and understand all functional requirement documents and understand testing scope, develop test scripts, prioritize testing activities, execute all test scripts and report defects, define severity and priority of defects, carry out regression testing every time changes are made to code to fix defects
- Functional expert and lead hand for all order to cash functions acting in a leadership capacity
- Provide support to the order to cash functions and review processes regularly to implement adequate controls, identify gaps and suggest areas for process improvements
- Act as testing and process lead for the Order to Cash team responsible for coaching and training other team members including providing functional advice and process recommendations to other team members
- Work with team members to help identify areas for technical skill development
- Onboard new team members
- Provide leadership and guidance in the Lean and Continuous Improvement transformation
- Facilitates continuous improvement project teams to improve processes and give support to areas within order to cash
- Leads employees through workshops designed to improve work processes to reduce cycle and process time
- Facilitate 5-S and KAIZEN Lean events
- Process billing errors and manage error handling processes
This position requires intimate knowledge of SAP S4 Hana and Proficiency in Microsoft Excel & Outlook. Ability to perform complex formulas in excel and create pivot tables. This role also requires knowledge in:
- Structuring of process and controls
- Developing monitoring criteria and systems
- Effective communication
- Facilitating and leading change Management
- Process improvement, Lean, Six sigma
Education & Training:
Equivalent to University Graduation in General Courses - Business Administration or Accounting
Recognized diploma or Certification related to Business/System Analytics or Testing Analytics. Developed proficiency of Microsoft Office and SAP FI/CO is essential. Knowledge of GAAP principles an asset.
Experience:Over 4 years and including 5 years (generally progressive experience)
Ability to multi-task and analyze complex billing data with minimal direction. Leadership qualities, needs to be an independent thinker. Previous experience testing on SAP BRIM and FICA an asset.
POSTING DETAILS
Location: 530 - Corporate
Working Conditions: Office Environment
Reports to: Senior Manager FSS Support
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Purolator is an equal opportunity employer committed to diversity and inclusion. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, Aboriginal/Indigenous status or any other factors considered discriminatory. If you require an accommodation during the recruitment process, we will work with you to meet your needs.
We recognize that our employees and their families are key stakeholders. We will only be successful as a business if we provide our employees with a safe and healthy workplace and we have the right people in the right roles with the support they need to succeed. We hire for attitude and train for skills. To learn more about us and our values, go to www.purolator.com.
At Purolator, every day is an opportunity for our employees to connect with one another and with our customers to help make a positive impact in the communities where we live, work and play.
