2025 Wealth Management, Summer Technical Analyst (4-16 months)

Your application will be considered for roles across these business areas within RBC Wealth Management:

RBC Dominion Securities

RBC PH&N Investment Counsel

RBC Royal Trust

RBC Private Banking

RBC Wealth Management Financial Services

RBC Global Asset Management

What is the opportunity?

We are seeking a Technical Analyst (including but not limited to the following: Quant Developer, Operation Analyst and Cybersecurity, IT Risk Analyst, and QA Automation Analyst) to join the RBC Wealth Management Team. If you are passionate to learn about IT operation and technical support, please read on.

What will you do?

• Monitoring email queue closely and picking up issues/requests in a timely manner

• Create ServiceNow tickets and assign them to the appropriate support teams

• Create and maintain knowledge documents

• Engage in other tech support project as needed

• Utilizing all available resources to perform issue investigation and troubleshooting e.g. documentation, escalations etc.

• Monitoring and improving the availability of our software solutions and data integration batch jobs.

• Proactively supporting in-house applications working with various monitoring tools

• Creating and maintaining documentation for incident resolutions

• Conduct manual access reviews and role recertification

• Provide guidance to business and technical stakeholders on RBC's compliance standards

• Engage in organization level remediation planning

• Manage and conduct Non-Personal ID & Password Access Management remediation project

What do you need to succeed?

Must have:

• Major in computer science or an equivalent combination of education, experience, and training

• Expert in SQL, C#, Java, NodeJS, Python, and Microsoft technologies can be beneficial (school project experience counts)

• Knowledge of supporting Windows and Mac operating systems

• Knowledge of supporting mobile devices such as iPhones, iPads, and Android devices

• Ability to work effectively both independently and as part of a team

• Excellent problem-solving skills, flexible approach to work and the ability to adapt to change

• Strong written and verbal communication skills, with the ability to effectively communicate with both business users and technical individuals

Nice to have:

• Knowledge and experience in supporting a trade floor environment

• Understanding of Active directory

• Understanding of trading systems such as Bloomberg/Reuters products

Please note:

In order tobe eligible for these student positions, you must either:

• Bereturning backto school after the work term end-date; or

• If you are not returning back to school (i.e.are graduating immediately after the work term), you must require the full work term as a mandatory component in order to graduate successfully

Whats in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Leaders who support your development through coaching and managing opportunities

• Ability to make a difference and lasting impact

• Work in a dynamic, collaborative, progressive, and high-performing team

• A world-class training program in financial service

Additional Job Details

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment