Manager, Regional Analyst

What is the opportunity?

The Regional Analyst is responsible for providing comprehensive business and analytical data and strategy evaluation to Canada Office region, assisting in the management, optimization and decision-making processes related to the Regional property portfolio as well as the smooth delivery of high-quality operations. The role involves data analysis, market research, lease administration, reporting and project management collaboration to align with CREs vision.

What will you do?

• Analyze and monitor the real estate portfolio, identifying opportunities for process improvement, cost reduction, service level improvement, consolidation, or expansion.
• Maintain up to date records and reports for use in engaging with our internal clients, service partners and functional support partners.
• Assist with financial modelling and collaborate on the creation of business cases and PAR development (for small to medium sized projects)
• Coordination of budget preparation, monitoring spends against budget
• Coordinate market research in key regions working closely with service partners to assess trends, benchmarks, and positioning in key portfolio nodes.
• Monitoring of service partner performance, undertaking trend analysis and identifying opportunities for process and service improvements
• Assist in the development of Options Analysis the evaluation of potential sites and properties, providing recommendations on location, cost, and technical suitability, working through our service and functional support partners.
• Prepare and coordinate reports and dashboards for presentation to key internal clients and within CRE, liaising as necessary with CRE Centers of Excellence
• Take leadership on the maintenance and updating of playbooks and process documents for the region.
• Co-coordinate in planning and delivery of CRE Projects, including the collation and sharing of Lessons Learnt facilitating cross learning.
• Close coordination with internal departments (Finance, Legal, HR , Operations) to align real estate strategies with corporate objectives.
• Act as key liaison between regional CRE team, Centers of Excellence (COEs), service partners and functional support teams.
• Managing On & Off boarding of all resources - CRE contractors, technicians, security guards etc.
• Collaborating with building management on audit reviews of security card and location access for employees, vendors and guests.
• Prepare and track progress/status of departmental reports.
• Redevelop and maintain an orderly and organized share drive filing system for all CRE correspondence, records, reports, presentation, etc. for timely, accurate retrieval of information as required.
• Handle and coordinate regional CRE team travel arrangements, as requested.
• Update and maintain Business Continuity Plan as required.
• Maintain CRE information repositories such as SharePoint and BOX. Drive standardization and ensure adoption of global standards.
• Maintain transaction pipeline document ensuring it reflects the information captured in CRE Systems (Manhattan)
• Assist with Invoice administration and process workflow efficiencies

What do you need to succeed?

• Knowledge of real estate management and services
• Ability to drive impact and partner with key relationships to achieve collective goals
• Exceptional written and verbal communication, Strong organizational and presentation skills
• Alignment with outsource service provider model, understand RBC vision and CRE portfolio objectives, as well as support behaviors that contribute to RBC success
• Alignment with internal RBC stakeholders and functional partners as well as global and regional service partners
• Ability to adapt to changing environments and always learn
• Speaking up for the good of RBC as an enterprise, and having courage to learn new ways of working

Must-have

• Bachelors degree required
• Minimum 1-2 years of real estate experience with a strong understanding of Portfolio / Client Relationship Mgmt. experience in Facilities Operations and Project Management
• Strong cost control, client focus, responsiveness to business goals and strategic business acumen
• Strong analytical and problem-solving skills
• Excellent communication and presentation abilities
• Attention to detail and good organizational skills
• Ability to manage multiple projects in a fast-paced environment
• Strong Analytical thinking, Organizational awareness, Teamwork and cooperation, Data analysis, Market Research, Reporting and project management collaboration to align with CREs vision.

• Ensure employees and service providers understand RBC vision, as well as support and reinforce targeted behaviors that contribute to RBC goals.
• No direct reports but significant collaboration across real estate strategy teams, informally managing/influencing a team of peers to reach a common goal on behalf of the client

Nice-to-have

• Experience within a Financial institution
• Provides operational recommendations for CRE related decisions and guidance on CRE issues
• Proven knowledge of all aspects of portfolio and relationship management processes and experience in managing outsourced vendor relationships

Whats in it for you?

• We thrive on the challenge to be our best, thinking progressively to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits
• Work on a dynamic topic of strategic importance
• Ability to make a difference and lasting impact
• Work in an agile, collaborative, progressive, and high-performing team
• The opportunity to interface with executives from many different parts of the organization

Job Skills

Additional Job Details

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above