Senior Manager, High Risk Client Management, Personal & Commercial Banking

What is the opportunity?

As Senior Manager, High Risk Client Management (HRCM), you will support the Director, HRCM by providing tactical direction and end-to-end ownership and execution of core risk decisions related to the identification, review, management, and escalation of higher risk clients including the risk assessment and enhanced due diligence (EDD) processes to mitigate against financial, regulatory, reputational, and legal risks at RBC using a risk-based approach. This role also requires the following: maintaining responsibility for the identification, confirmation, management, and approval process for the on-boarding and periodic review and assessment of high risk clients and managing a team of approximately 5 to 10 staff.

What will you do?

• Oversee the prioritization and management of HRC EDD risk assessment workflow for units supported by the HRC Team and ensure that the requirements of the RBC Enterprise AML Client Risk Management Policy (COMP17) and Control Standards (COMP17A) are executed consistently in EDD

• Partner with relevant stakeholders to ensure that HRC risk assessments are appropriately coordinated, routed, and escalated where relevant, using a risk-based approach

• Responsible for the oversight of timely, accurate, and complete files across the HRC Team, including the consistent and standard use of the case management tool, approval matrix, etc.

• Responsible for oversight of HRC queues, productivity and ensuring appropriate benchmarks are met. Where challenges exist, ensures performance management of underperforming staff is applied

• Assist Director, HRCM in the management of the global repository of HRCs

• Oversee management of the HRC processes (including on-boarding and periodic review) and ensure, where applicable, all regulatory timeframes are met

• Approve risk assessments where required for High Risk Clients, partnering with the appropriate Money Laundering Reporting

What do you need to succeed?

Must-have

• 5+ years of demonstrated knowledge of or experience in financial and money laundering crimes/High Risk Clients/EDD investigations and / or a law enforcement / regulatory background and/or banking background

• Knowledge of AML compliance requirements and regulations for Canada and other jurisdictions where RBC operates

• Knowledge of regulatory requirements such as: AML Canada, OSFI, OFAC, OCC, Bank Act, CPA, IDA/OSC, BSA, PIPEDA

• Awareness of business applications, industry standards and service management.

• Awareness of banking products, requirements and regulations

• Skilled in Microsoft Office Outlook, Excel, Word applications. (Level 2 or above)

Nice-to-have

• Post-secondary education or equivalent experience

• CAMS designation

Whats in it for you?

We thrive on the challenge to be our best, thinking progressively to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits

• Leaders who support your development through coaching and managing opportunities

• Ability to make a difference and lasting impact

• Work in an agile, collaborative, progressive, and high-performing team

• The opportunity to interface with executives from many different parts of the organization

Job Skills

Additional Job Details

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above