Senior Manager, Technical lead, CIDM Cards and Everyday Banking

What is the opportunity?

Serving as the RBC Centre of Expertise within the Next Best Action (NBA) Delivery team in the deployment of data-driven, targeted client communications for Next Best Action. You will champion and successfully manage through uncertainty and change in a fast paced environment while leading and supporting team members through the process, and keeping them focused on business priorities.

What will you do?

• Lead and resource a highly technical and diverse team of specialists and ensure resources are aligned to business priorities

• Manage key partnerships with business and functional leaders to support the delivery of business results while aligned to the NBA strategy

• Support lead of the execution of marketing strategies to ensure efforts meet optimization and analysis requirements

• Ensure Regulatory/Legal/Privacy adherence to improve quality, drive efficiency and ensure corporate reputation is maintained

• Act as Subject Matter Expert on relevant Data sources, Channels, and campaign design and execution standards

What do you need to succeed?

Must have:

• 5 -7 years advanced SAS programming language experience with deep data and technical skills

• 5+ years Previous People Management experience

• ability to work in an agile and collaborative environment

• strong understanding of the RBC Data Warehouse Environment (CSDM, EDW, RBDM) and Data Lake

• exceptional communication skills to be able to translate and interpret complex analysis into actionable and consumable insights

Whats in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Ability to make a difference and lasting impact

• Work in a dynamic, collaborative, progressive, and high-performing team

• Opportunities to do challenging work

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