Description
Groupe Robert is currently looking for a Customer service Agent for Boucherville Terminal.
Your responsibilities will be as follows:• Process orders received by fax or e-mail
• Data processing
• Answer customers and drivers answers
• Provide exceptional customer service
• Complete follow up of pick-ups and deliveries
• Coordinate operations at the local level and through the various Robert terminals to optimize the customers, shipments follow up
• Efficiently be up to the clients needs
• Produce and fill in different types of documents
• Other administrative tasks
• Minimum 3 years experience in customer service in the transportation field
• Bilingual, French and English
• Mastering customer approach
• Able to work under pressure
• Good computer skills
• Team spirit, resourcefulness and work autonomy
• Capable of working in an evolving demanding milieu
Groupe Robert is proud to support the diversity of its employees through its terminals in Quebec and Ontario. Women, visible and / or ethnic minorities or people with disabilities will always be welcome to apply, because at Groupe Robert, the diversity of our employees is the link in our logistics chain that makes us even stronger!
