Description
The Area Manager is responsible and committed to respecting the values and achieving the objectives of Groupe Robert. Innovative and efficient, the Area Manager is responsible for the planning, organization and results of all activities related to his or her distribution area. By taking concrete action, the Area Manager must also seek out and develop new ways to improve the performance of his or her area, taking into account customer satisfaction, staff well-being and the achievement of corporate objectives.
Your responsibilities will be as follows:- Responsible for the financial results of his sector/warehouse;
- Responsible for the satisfaction of external and internal customers in his sector (Establish and maintain good communication with his customers);
- Responsible for coaching and developing team members;
- Have strong HSE management skills, set up and participate in HSE committees with his teams and coach his team to maintain the well-established culture;
- Ensure compliance with company policies and procedures;
- Establish and implement the necessary measures to ensure the efficient use of manpower according to operations;
- Adhere to the principles of Operational Excellence and act to achieve objectives related to the efficiency of distribution operations, the quality of customer service and the management of our human resources;
- Assist team members in resolving various technical, human and administrative problems;
- Play a key role in maintaining healthy working relationships;
- All other related tasks.
- Professional training in a relevant discipline;
- 5 years supervisory experience in warehousing;
- Experience in a unionized environment (Asset);
- Intermediate computer skills (Microsoft Office Suite);
- Fluency in written and spoken French and English;
- Experience with customer service;
- Able to carry out several mandates at the same time (Versatile);
Groupe Robert is proud to support the diversity of its employees through its terminals in Quebec and Ontario. Women, visible and / or ethnic minorities or people with disabilities will always be welcome to apply, because at Groupe Robert, the diversity of our employees is the link in our logistics chain that makes us even stronger!