Description
At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.
We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors.
You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.
So, if you’re looking to do what you love, we could be a perfect match.
Our expectations
The incumbent will be responsible for overseeing and coordinating the Asset Protection department’s procedures, and establishing programs and processes in collaboration with store management teams to minimize loss while maintaining a safe working and shopping environment in the stores under their responsibility.
Your role
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Promote company initiatives and become a subject matter expert to identify shrinkage and safety issues in stores
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Apply asset protection policies, strategies, and procedures while striving to realize the Company’s vision
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Provide constructive feedback and mentoring on asset protection as well as health and safety to team members
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Analyze risks in store by ensuring a safety program is in place; identify incident trends to develop and implement prevention solutions
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Protect customers, associates, and the Company’s assets by minimizing shrinkage and making sure the working environment and stores are clean and safe
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Train associates on how to control shrinkage (including internal theft, external theft, and operational errors)
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Partner with store associates and notify store management teams of all potential issues, suspicious activities, or incidents
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Build accountability for policies and procedures, and monitor trends in asset protection as well as health and safety
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Develop and facilitate training sessions on loss prevention for all store associates
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Using available tools, analyze performance indicators associated with losses, expenses, and safety for stores under their responsibility
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Work closely with other teams (e.g., HR, Legal, Communications) to protect the employer brand
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Make recommendations on asset protection as well as health and safety to store management teams
The qualifications we are looking for
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Investigation licence (a major asset)
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College or university degree (an asset)
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Administrative skills; proficiency with IT tools; ability to complete forms, reports, and logs
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Customer service-minded approach
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Auditing Skills; Federal and Provincial Law; Inventory Control; Asset Protection; Surveillance System
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Ability to lift up to 25 pounds
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At least 3 years of experience conducting audits / quality controls in the retail industry
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Experience conducting investigations in a retail environment
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Experience using physical security systems (e.g., CCTV)
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Regular 40-hour workweek (more hours may be required based on the store’s needs)
By joining the RONA family, you’ll enjoy many benefits, such as:
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Exclusive employee discounts, plus a 10% discount on store merchandise (at all RONA locations)
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Benefits: retirement savings plan, annual bonuses, student incentive program, etc.
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Career growth opportunities within the company
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An inclusive and safe working environment
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Promotion of work-life balance
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An employer that’s involved in the community
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And much more!
If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.
RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.
