CloudOps Engineer

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

This is a Hybrid role based out of Vancouver. Hybrid is 3 days/week onsite, 2 days/week remote.

This job might be for you if...
You can play nice with both humans and machines. You enjoy solving problems. If you don’t know the answer, you’ll dig until you find it. You are passionate about delivering cloud solutions that are robust, scalable and reliable.

This role is part of the SAP T&I Analytics, Cloud operations team where we work with the latest cloud technologies. We are a global team that contributes to the success of Cloud products by providing 24x7 support. If you are looking to join a friendly, passionate team with limitless potential, we’d love to meet you!

A day in the life of a CloudOps Engineer:

• Ensure the highest level of uptime and Quality of Service (QoS) for our customers
• Provision, monitor and operate cloud services in a globally distributed team
• Analyze and solve operational issues, and respond to incidents
• Conduct root cause analysis and implement continuous improvements

• Partner with local product development team to design and enhance the services
• Develop automation for testing, deployment, scalability, management & visibility of our services
• Work in a diverse environment and cross-train with other global team members
• Willingness to work occasional weekends as we ensure operation for our customers worldwide

The skills we look for:

• Bachelor’s Degree or equivalent experience in Computer Science or Engineering
• Applied programming skills: JavaScript, Python, Shell, SQL

• Basic knowledge of Cloud Computing and Databases
• Exposure to the automation tools such as Jenkins, Terraform, Ansible, etc.
• Ability to multitask and handle various projects, deadlines and changing priorities
• Excellent communication and prioritization skills

Your experince includes:

• 1-3 years internship or real-world experience
• Basic understanding of web services, networking, virtualization and internet protocols
• Supporting software that runs on public cloud stacks such as AWS, Azure, Google Cloud, etc.

Amazing benefits:

• Gain an understanding of building a Cloud platform from the ground up
• Work with and learn one of the fastest growing platforms in the world
• Opportunity to own critical infrastructure services that serve global customers
• Access to wellness center that includes gym, personal trainers, mediation room and even nap rooms
• Other workplace perks such as a mini-mart stocked with snacks & beverages, games room (yes, we host board games nights/video games tournaments) and pre-paid lunch card

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the hourly base salary rate range applicable for the posted role. The targeted range for this position is $71,000 - $150,800 (CAD) USD. The actual amount to be offered to the successful candidates will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. SAP offers limited benefits for employees hired into hourly or like roles subject to appliable plan/policy terms. A summary of benefits and eligibility requirements can be found by clicking this link: SAP North America Benefits.

Requisition ID: 397193 | Work Area: Software-Development Operations | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid