Intermediate ERP Specialist with expertise in Newstar and BuildPro to perform system administration and user support.

Our client is seeking an Intermediate ERP Specialist with expertise in Newstar and BuildPro to perform system administration and user support.

Must Have:

• Experience Newstar modules
• Experience with Newstar Enterprise Accounting and integrations.
• Administering and maintaining Newstar Enterprise and Newstar Sales
• Troubleshooting Newstar applications

Nice to Have:

• Experience working in Estimating/Production with Newstar.

Description: The ERP Specialist will be responsible for the administration and maintenance of Newstar and BuildPro software systems. This role involves troubleshooting, system updates, and end-user support to ensure efficient and effective use of the applications. The specialist will collaborate with stakeholders to identify best practices and implement improvements to optimize system performance and user experience.

Responsibilities:

System Administration:

· Responsible for system administration of Newstar and BuildPro software and cloud services

· Perform problem investigation, analysis and provide resolution for Newstar and BuildPro

· Maintain Newstar and BuildPro, including updating job schedules templates, and solving synch issues

· Maintain in-depth knowledge in the Newstar and BuildPro functional processes and features

· Monitor all Newstar/BuildPro system interfaces and maintain uptime

· Remain current on all software updates and ensure that updates and changes to software are communicated to the appropriate parties

· Creation, implementation, maintenance, and training of Newstar and BuildPro related projects

· Test and validate all new system projects and new releases in Newstar ERP and BuildPro software

· Identify improvement opportunities in processes, procedures, workflow, and system maintenance

End-user Support:

· Provide professional support for Newstar / BuildPro software issues

· Evaluate end-user software needs and recommend solutions

· Work with stake holders to recommend best practices to promote efficient use of Newstar by end-users

· Create procedures, documentation and training programs, that are consistent with best practices

· Provide end-user training on Newstar and BuildPro software including regular training programs

• Respond to all tickets in relation to Newstar questions, implementation, problem solving, maintenance requests, and training requests