Jr. Service Representative to join the Payments Processing Group for our large banking client - 63626-1
S.i. Systems
Montreal, QC-
Number of positions available : 1
- Salary To be discussed
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Contract job
- Published on June 20th, 2024
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Starting date : 1 position to fill as soon as possible
Description
Location: Hybrid (Montreal, 1-3 days in office/month)
Duration: 12 months
Working Hours: rotating shifts- shifts are 7.5 hours/each and can span in timing from 7:30am- 6:30pm EST. Resources need to be flexible working their day within these confines. Must be able to travel to office for training period.
Job Description:
This group receives and processes incoming payments from other entities worldwide electronically. The focus of these individuals will be to repair incoming payments- when payments are processed, the process of the funds transmitting from their entity can error out- these reps will correct this route and ensure payments can process through their queue to the correct entity.
Job Responsibilities:
- Repairing wire payments
- Ensuring wire payments are processed with no process errors
- Receiving payments in differing currencies and manually keying the funds into the correct currency in alignment with the customer’s bank account
- Working through their request queue with both speed and accuracy
Must Have Skills:
- 1+ year experience in Customer Service
- Data Entry experience
- Excellent typing skills- a speed of 50 words/minute at minimum
- Microsoft Office
Nice to Have Skills:.
- Bilingualism (French/English)
- Previous financial teller exp
- Solid knowledge of general geography- this team handles transfers worldwide, and it can be helpful for candidates to have a good understanding of where countries are located and the currencies they leverage
Requirements
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